We are recruiting a Field Service Technician for one of our clients, an international high-technology industrial company specialized in advanced detection and protection systems, serving strategic and mission-critical environments.
Based in Fredericksburg, Virginia, you will support the company’s growing installed base across North America, ensuring the proper functioning, maintenance and deployment of technical equipment in the field.
As a Field Service Technician, you support the installation, maintenance and performance of equipment across North America.
You perform preventive and corrective maintenance, troubleshoot technical issues, and carry out on-site interventions to ensure equipment reliability and customer satisfaction. You also support the installed base through repair, calibration and technical follow-up.
You contribute to the installation and commissioning of systems, ensuring proper setup and performance. You provide basic technical support and training to end users.
You act as a key point of contact for customers in the field, ensuring responsiveness and quality of service.
You work closely with teams in France, sharing field feedback and contributing to continuous improvement.
The role includes hands-on work at the Fredericksburg site, as well as some travel across North America, as well as . An initial training period in France is planned.
You have a technical background (electronics, instrumentation, mechanical, mechatronics or similar) and 3 to 8 years of experience in a hands-on role such as Field Service Technician, Maintenance Technician or Technical Support.
You are comfortable working directly on equipment, performing maintenance and troubleshooting issues independently.
You have strong customer-facing skills, with the ability to explain technical topics clearly and support users.
You are reliable, proactive and solution-oriented, with the ability to adapt to different environments.
You enjoy working in a small team environment while collaborating with international teams.
Fluent English is required; French is a plus.
You will join a growing North American operation within an international high-technology company whose solutions contribute to protecting people and critical environments.
You will be part of a small, dynamic team in the U.S., with direct exposure to both operational field work and international collaboration, offering a strong learning curve and the opportunity to grow alongside the business.
ALTIOS International is a Global Business Development Firm focused on helping businesses grow through international expansion and cross-border investments into the worlds’ leading markets.
We successfully combine a full range of market entry services and a powerful global and well-positioned network of 35 offices in the most attractive markets: United States, Mexico, Brazil, Colombia, France, Germany, Poland, Czech Republic, UK, Italy, Spain, United Arab Emirates, India, China, Singapore and Australia. With 100 additional partners in 50 countries, we have operations in the world’s major economic centers, in key regional locations and emerging market hubs.
Since 1991, we have been serving more than 6,000 international clients (over 12,000 projects) – high-growth businesses, global companies, investment funds, government organizations, and professional associations - entering new dynamic markets, establishing a presence and expanding their business activities. We offer practical, personalized and efficient services, at every step of global expansion, providing end-to-end solutions and worldwide support without using different providers.
ALTIOS International 750 employees include marketplace experts, specialists in various industrial sectors and staff with legal, financial and HR expertise, as well as hosted employees. As a global, pioneer, and privately-owned company, we bring together skills from all around the world to provide extensive experience and innovative business solutions to all your international expansion needs.
