Smiths Group plc

Field Service Technician

Smiths Group plc  •  Singapore, SG (Onsite)  •  6 days ago
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Job Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Join our team as a Field Service Technician

We are looking for a committed and reliable Field Service Technician to be part of our Service team, delivering high-quality support to our clients. This role is ideal for someone with strong technical skills who takes ownership of their work and enjoys contributing as an individual while working collaboratively.

Key Responsibilities

  • Comply with all Health, Safety and Environmental policies
  • Support organisational objectives and company policies
  • Carry out assigned tasks including installation, training, repair, and maintenance of equipment in a timely manner to ensure customer satisfaction
  • Work closely with the Shift Lead to review equipment issues and performance, and assist in preparing customer reports
  • Ensure all tools and test equipment are properly calibrated, maintained, and in good working condition
  • Provide technical support to customers and other service professionals when required
  • Support ad-hoc tasks and project work as assigned
  • Maintain clear and effective communication, both verbal and written
  • Exercise cost awareness and take steps to minimise expenses wherever possible
  • Perform any other duties assigned by the Shift Lead, including participation in overseas projects
  • We are looking for someone who is technically competent, dependable, and able to work both independently and as part of a team.

Qualifications

Education and Training

Diploma or equivalent technical training in Electrical, Electronic, IT, Hydraulics, or Air-Conditioning Systems. Candidates with a Higher Nitec qualification and relevant hands-on experience will also be considered.

Experience

Minimum of 2–3 years of experience in troubleshooting and performing field repairs on electrical and electronic systems and equipment.

Knowledge and Skills

Strong communication skills with a customer-focused mindset and ability to work effectively in a team. Must be responsive and attentive to customer needs at all times. A valid Class 3 driving licence is highly preferred.

Supervision

This role does not primarily involve supervision. However, there may be opportunities to oversee others on a project basis when required.

Physical and Mental Requirements

Well-organised with strong communication and interpersonal skills, and the ability to multitask effectively. Demonstrates good customer service skills and can handle high-pressure situations professionally. Self-motivated, reliable, accountable, and able to work independently with initiative. Physically and mentally fit. A positive attitude, good sense of urgency, integrity, and willingness to collaborate as part of a team are highly valued.

Work Environment

This role is primarily based at customer sites. Work locations may include airports, correctional facilities, courthouses, cruise ships, and other operational environments as required by the Line Manager

Additional Information

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( Careers - Smiths Group plc)

Smiths Group plc

About Smiths Group plc

For over 170 years, Smiths Group has been pioneering progress by engineering a better future. We serve millions of people every year, to help make the world safer, more energy efficient and productive, and better connected, across four global markets: Energy, General Industrial, Safety & Security, and Aerospace & Defence.

Listed on the London Stock Exchange, Smiths employs more than 15,000 colleagues in over 50 countries. For more information visit www.smiths.com.

We're looking for people with curious minds. Who want responsibility and relish a challenge. Whether you're an experienced professional or just starting out, our global scale and focus on growth means we have some great career opportunities for you. There's never been a better time to join Smiths.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
, GB
Year Founded
1851
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