Job Description

Field Service Engineer / Field Service Technician

Direct Hire Opportunity | High-Tech International Manufacturer

We are seeking a Field Service Engineer or Field Service Technician for a direct hire opportunity with a global, high-tech company delivering advanced laser technology solutions to the Automotive, Aerospace, Medical, and Scientific Research industries.

📍 Available Locations

• Idaho Falls, ID

• Davenport, IA

💰 Compensation & Benefits

• Pay: $32–$45/hour (based on experience)

• Overtime & Per Diem Available

• Full Benefits Package, including:

  • Paid Time Off (PTO)

  • Medical, Dental, and Vision Insurance

  • 401(k)

  • Short-Term & Long-Term Disability (STD/LTD)

• Relocation Package: $10,000–$15,000 for qualified candidates, which includes:

  • 4–8 weeks of apartment or extended-stay housing

  • 6–8 weeks of car rental

🔧 Key Responsibilities

• Support customers across North America as part of the technical service team

• Install, maintain, troubleshoot, and repair company equipment to high-quality standards

• Perform basic retrofits and software installations

• Provide customer training on equipment operation and maintenance

• Complete service documentation accurately and on time

• Work independently to resolve technical issues while maintaining strong customer relationships

• Participate in an initial 5–6 month training program, with ongoing training on new and existing products

• Take on additional responsibilities as assigned by management

✅ Qualifications

• Associate degree (2-year) in Engineering or a related technical field preferred, or equivalent combination of training and experience

• Strong electrical and computer systems knowledge with advanced diagnostic and troubleshooting skills

• Prior experience with robotics, lasers, automation systems, or mechatronics required

• Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint)

• Ability to work independently in a field-based environment

✈️ Travel Requirements

• 100% travel within North America to support customer sites and possible international

• Occasional overnight stays required

• Valid driver’s license required

• Ability to obtain a U.S. passport

• Must be able to rent automobiles