Latitude Inc

Field Service Technician (30-33 Hours Per Week)

Latitude Inc  •  Baltimore, MD (Onsite)  •  2 days ago
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Job Description

A growing provider of personal emergency response solutions is seeking a reliable and customer-focused Field Service Technician to support clients across a regional service area. This role involves hands-on technical work combined with strong interpersonal interaction, primarily serving seniors and individuals with disabilities in their homes.

This is a part-time position averaging 30 hours per week, with scheduling based on appointment demand.

Key Responsibilities

  • Install, configure, service, and retrieve personal emergency response systems (PERS) in client homes
  • Provide basic technical support and troubleshoot equipment issues on-site
  • Deliver a high level of customer service with patience and professionalism
  • Maintain accurate service records and communicate updates as needed
  • Participate in an on-call rotation for after-hours equipment-related service requests (non-medical emergencies)
  • Occasionally travel to support training of new technicians (expenses covered)

Qualifications

  • Comfortable working independently in a field-based role
  • Strong communication skills and a customer-first mindset
  • Ability to work effectively with elderly and disabled populations
  • Valid driver’s license and reliable transportation required
  • Willingness to travel within the region and occasionally for longer appointments (up to a few hours round trip)
  • Availability during standard business hours with some flexibility as needed

Work Environment & Schedule

  • Primary service hours are weekdays during standard business hours, with occasional variability based on client needs
  • Role involves daily travel to client locations

Additional Requirements

  • Must be authorized to work in the United States
  • Willingness to undergo a background check in accordance with applicable laws

#LAT

Latitude Inc

About Latitude Inc

Company Summary

Latitude is a Human Resource Consulting Firm headquartered in Hanover, MD with an office in Winter Park, FL. Latitude provides consulting services to a wide range of industries (Technology, Engineering, Scientific, Communications) in both the Private and Public Sectors. We are a contract, contract-to-hire and direct placement personnel agency providing clients with skilled professional employees of all skill levels.

Latitude provides its services to businesses in the Beltway Corridor, Washington DC, Maryland, and Northern Virginia regions. However, we are not limited to these areas as we will work with Nationwide Clients. As a company, Latitude differs from other temporary and permanent placement agencies because of the experience of it's owners and the talent and professionalism of it's employees.

With 30 plus years of experience, Latitude's Management team understands what is required to service the needs of the most complex clients and organizations. Our recruiters and consultants are chosen based on their experience and track records within the industry. This commitment to excellence will ensure successful results and most importantly cost efficiency for our client.

Latitude provides each of the following services for all clients and tailors these services to the particular needs of the client.

• Individualized recruiting and reference checking

• Skills evaluation and preliminary interviewing for each employee

• In person screening prior to client interview

• Background checks and drug tests at client request

• Software and technical testing

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Hanover, MD
Year Founded
Unknown
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