Arnold Machinery Company

Field Service Tech - Material Handling (42470)

Arnold Machinery Company  •  Glendale, AZ (Onsite)  •  5 months ago
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Job Description

Job Location MH Phoenix West - GLENDALE, AZPosition Type Full TimeEducation Level High School Degree or GEDTravel Percentage NegligibleJob Shift Day

Field Service Tech (Material Handling) $2000 Signing Bonus

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.

Essential Job Functions

  • Good driving record – (Field Service)
  • Good English communication skills.
    -
    • Verbal – Both internal and External Customers “Who, What, When, Where”
    • Written – Customer, Dispatcher, Peers, Supervisor.
  • Good working knowledge of the internal combustion engine.
  • Capable of reading a wiring/schematic diagram and service manual
  • Drives to customer locations to repair forklifts and other material handling equipment. (Field Service)
  • Conducts periodic maintenance services for the customer.
  • Examines forklift, and other material handling equipment, assess the repair situation at hand, and consider your skill level, safety, and the hazards of the job will you require additional help.
  • Capable of using a multimeter and laptop computer.
  • Willing to continue education offered by Arnold Machinery and Vendor.
  • Must have your tools.
  • Must show up for work at the scheduled time
  • Adhere to Arnold Machinery Company’s core values: “Integrity, Discipline, Empathy”
  • Thank customers for their business including asking them if they are happy with the service received.

Non-essential Job Functions

  • Assist the Service Manager with various tasks
  • Maintain a clean workspace and/or truck

Physical Demands and Working Conditions:

  • Walking and moving about on foot often through uneven terrain
  • Lifting over 50 lbs. frequently
  • Hands/arms operating equipment, hand, and power tools
  • Seizes, helps, or works with hands
  • Raises or lowers miscellaneous equipment parts and tools
  • Extends hands and arms in any direction
  • Bends body downward and forward by bending at knees or waist
  • Remains in standing position if required for certain repair or maintenance work
  • Climbing in and out of equipment
  • Read work tickets, parts, and service books and operate heavy equipment
  • Communication by radio, phone, and in-person
  • Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-person
  • Sits in equipment and vehicles
  • Lies in a prone position under vehicles and equipment

Knowledge, Skills, and Abilities:

  • Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
  • Effective written, verbal, and interpersonal skills
  • Ability to use office machines (fax, copier, computer, etc.)

Benefits offered:

  • Paid Sick Leave
  • Paid Vacation
  • Paid Holiday
  • The company currently pays 100% of the medical premium for associates and family
  • Dental and Vision plans
  • 401K/Roth with company match
  • Quarterly and Yearly Bonus programs
  • Company Stock received to associates with 5+ years of service

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer.

Arnold Machinery does not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Arnold Machinery Company

About Arnold Machinery Company

Arnold Machinery Company is a leading equipment distributor for the mining, construction, material handling and agricultural implement industries. We sell, service and rent equipment in 21 cities that include 42 branches. We offer the best factory trained service technicians who bring Silver Service® with them to each and every job.

SILVER SERVICE® POLICY: At Arnold Machinery, No Sale is final until you are completely satisfied. When we say that Customer Satisfaction Is Our Only Policy®, we mean it. There is no fine print or disclaimers. Only complete customer satisfaction with our products and our service, which makes Arnold Machinery Company stand out in our market place. Each associate is responsible to make the customer happy, and find a solution right then and there.

Arnold Machinery stands behind our customers and their success and we carry the BEST equipment in the business that is backed by our Silver Service® guarantee. For a list of all equipment lines, please visit http://www.arnoldmachinery.com/ Although

Arnold Machinery Company will continue to evolve, our SILVER SERVICE® attitude will never change. Because at Arnold Machinery Company: CUSTOMER SATISFACTION IS OUR ONLY POLICY®.

Industry
Manufacturing & Production
Company Size
201-500 employees
Headquarters
Salt Lake City, Utah
Year Founded
1929
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