Job Description

Location: Dalton, GA

Department: DEPTEC

The Opportunity

The Senior Field Service Technician ľ Generators is a highly skilled field professional responsible for advanced installation, maintenance, troubleshooting, and repair of industrial generator systems. This role requires independent problem-solving, advanced technical knowledge, and the ability to mentor and guide junior technicians. The senior technician ensures equipment operates safely, reliably, and efficiently while delivering exceptional customer service.

What you will do?

• Lead installation, commissioning, preventive maintenance, and repair of complex generator systems and related control equipment.
• Diagnose advanced electrical, mechanical, and operational issues, performing root-cause analysis and corrective actions.
• Conduct load bank testing, system inspections, and performance verification to ensure optimal generator operation.
• Serve as a technical resource for junior technicians, providing guidance, mentorship, and training.
• Plan, prioritize, and execute multiple service calls or projects independently, ensuring timely and efficient completion.
• Collaborate with customers, project managers, and engineering teams to resolve complex service needs and provide expert technical support.
• Maintain detailed and accurate service documentation, including work performed, parts used, and recommendations for preventive maintenance.
• Ensure strict adherence to electrical codes, safety regulations, and company policies.
• Participate in on-call rotations and provide technical leadership during emergency service situations.
• Identify opportunities for process, equipment, or procedural improvements to enhance service quality and efficiency.

Required Qualifications

• High school diploma or equivalent required; Associateĺs or Bachelorĺs degree in Electrical Engineering, Industrial Technology, or related field preferred.
• 5+ years of experience in generator service, controls, or related electrical/mechanical field, including prior mentoring or leadership experience.
• Valid driverĺs license and ability to travel to customer sites.
• Relevant certifications, such as OSHA, NFPA, ASE, or manufacturer-specific training, preferred.
• Advanced knowledge of generator systems, electrical controls, and mechanical components.
• Proficient with diagnostic tools, meters, schematics, wiring diagrams, and technical manuals.
• Strong understanding of electrical codes, OSHA/NFPA standards, and industry best practices.
• Physical ability to lift up to 50 lbs. and work in various environments, including outdoor, industrial, and confined spaces.

How we support you

We believe your best work happens when you feel supported - professionally, personally, and financially. Thatĺs why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

• Performance-driven rewards ľ Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare ľ Medical, dental, and vision coverage that supports you and your familyĺs total well-being.
• Security and peace of mind ľ Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options ľ A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge ľ Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Investing in your growth ľ Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future ľ Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, weĺre driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers todayĺs digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If youĺre passionate about innovation, impact, and building systems the world depends on, youĺll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com