Prime Healthcare

Field Service Specialist III - Imaging

Prime Healthcare  •  Lewiston, ME (Onsite)  •  1 month ago
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Job Description

Join our team of dedicated professionals who provide services and operational support to award winning hospitals through roles in supply chain, IT and cybersecurity, clinical engineering, capital procurement, medical coding, project management and more. We provide services to clinically excellent community hospitals across the country that are dedicated to ensuring quality, compassionate care for every patient, every time.

Responsibilities

Field Service Specialist III - IMAGING, provides specialty medical equipment services primarily on various high end Imaging equipment within assigned region. Primary duties include, but are not limited to, performing preventive maintenance inspections, installation support, testing, calibration, troubleshooting and maintenance on multiple high-end specialty imaging modalities (MRI, CT, Cath Lab, X-ray, Nuc-med) and on low end modalities (Ultrasound, injectors) as needed.

This individual shall be competent in the use of all applicable test equipment and tools required in the performance of the duties and be able to teach and coach others as needed. The Field Service Specialist will ensure compliance with changes in regulations, policies and procedures set by national and state regulatory bodies.

Responsible to ensure that all scheduled work is accomplished on time, customer needs are met, and the day-to-day operations impacting revenue are communicated as needed and appropriate resources are utilized to minimize any service interruptions. The position also has service support scheduling and vendor management responsibility. Individuals shall be required to provide regional technical support for resolving difficult equipment issues.

This individual contributes to department improvement, collaborates, and maintains positive relationships with customers. Pride and professionalism, as well as technical expertise, must be exhibited at all times for the success of all concerned. Maintains a department "culture" that is patient-focused and participates in teamwork, quality, integrity, and professional growth, always upholding the Prime Healthcare Mission and Vision.

Qualifications

  • Associate degree in biomedical/electrical engineering technology, or equivalent military education with minimum 11 years’ experience servicing diagnostic imaging equipment.
  • Formal certification of training (OEM or third-party training center) in the medium to high-end imaging modalities.
  • Working knowledge of Networking, PACS and DICOM standards required.
  • Knowledge of Associated tools and test equipment.
  • Demonstrate mechanical diagnostic troubleshooting and repair skills in a timely manner.
  • Willingness to cross-train other team members.
  • Familiar with the Healthcare Industry understanding roles in various department and users.
  • Support policies and procedures of Prime Healthcare.
  • Professional appearance and behavior.
  • Communicate effectively, share knowledge, proactively complete tasks, and cooperate in a team environment.
  • Maintain a valid DL with good driving record.
  • Travel to other Prime Healthcare Hospitals as required.
  • Employment Status

    Full Time

    Shift

    Days

    Equal Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

    Prime Healthcare

    About Prime Healthcare

    About Prime Healthcare and Prime Healthcare Foundation: Prime Healthcare is an award-winning health system operating 51 hospitals and more than 360 outpatient locations in 14 states, providing over 2.5 million patient visits annually. It is one of the nation's leading health systems, with nearly 57,000 employees and affiliated physicians. Eighteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Based in Ontario, California, Prime Healthcare is nationally recognized for award-winning quality care and has been named a 10 Top and 15 Top Health System by Truven Health Analytics. Its hospitals have been named among the nation's "100 Top Hospitals" 69 times and have received more Patient Safety Excellence Awards from Healthgrades than any other health system in the past eight years. To learn more, please visit primehealthcare.com.

    Industry
    Healthcare & Social Services
    Company Size
    5,001-10,000 employees
    Headquarters
    Ontario, California
    Year Founded
    Unknown
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