Leidos

Field Service Representative

Leidos  •  $51k - $92k/yr  •  United States (Onsite)  •  9 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

The Force Protection Division is looking for a Field Service Representative to serve as the primary field technical support resource responsible for installation, configuration, calibration, maintenance, troubleshooting, and sustainment support of deployed prototype systems.

This position focuses on equipment readiness and technical field execution activities associated with sensors, communications infrastructure, operational technology devices, and supporting hardware deployed throughout the Rock Island Arsenal force protection ecosystem.

The Field Service Representative works closely with the Field Operations Lead, Systems Engineering team, Software Engineering team, and subcontractor technical personnel to ensure deployed systems operate reliably and meet operational performance requirements.

Primary Responsibilities

  • Install and configure sensors, communications equipment, and supporting hardware.
  • Support physical deployment activities throughout designated operational zones.
  • Configure fielded equipment in accordance with approved technical baselines.
  • Verify proper installation and operational functionality.
  • Conduct field adjustments and operational tuning.
  • Validate proper equipment alignment and performance.
  • Support environmental tuning and optimization activities.
  • Diagnose and resolve field equipment issues; troubleshoot hardware, communications, and connectivity problems.
  • Support root cause analysis of equipment failures; coordinate corrective actions with engineering and vendor support personnel.
  • Assist with installation and validation of communications infrastructure.
  • Support connectivity verification and equipment testing; assist with communications resiliency and failover testing activities.
  • Perform preventative maintenance activities; coordinate repair and replacement activities as required.
  • Support warranty-related equipment replacement activities.
  • Conduct equipment inspections and readiness assessments.
  • Support field testing and operational validation activities.
  • Assist with interoperability and connectivity verification.
  • Document installation activities, maintain equipment configuration records, and record maintenance and troubleshooting actions.
  • Provide field status updates and technical findings.
  • Maintain awareness of site-specific hazards and environmental conditions.
  • Support safe execution of field technical activities and environmental, safety, and operational compliance activities.

Basic Qualifications

  • High school diploma or equivalent and 3 – 5 years of prior relevant experience.
  • Field Service Engineering or Technical Field Support activities on DoD programs.
  • Experience with Multi-Vendor Integration Activities and Communications Infrastructure Deployment in Operational Technology (OT) / Industrial Control Network (ICN) Operational Environments.
  • Hands-on installation and maintenance experience
  • Strong leadership and coordination skills.
  • Ability to manage multiple concurrent activities with strong problem-solving and troubleshooting abilities.
  • Ability to work independently in field environments.
  • Strong customer support mindset..
  • US citizenship and current secret clearance

Preferred Qualifications

  • Physical security or force protection systems experience.
  • Knowledge of agile development methodologies and management
  • Experience supporting US Army or other DoW customers

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

June 23, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $50,700.00 - $91,650.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos

About Leidos

Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 48,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead, visit careers.leidos.com for our latest opportunities.

Industry
Aviation & Aerospace
Company Size
10,000+ employees
Headquarters
Reston, Virginia
Year Founded
1969
Social Media