Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
The Field Service Engineer or Field Service Representative (FSR) will be responsible for providing on-
site technical customer service. This position will include chemistry tests, chemical feed and control
equipment maintenance, chemical inventory management, technical recommendations, and written service reports. This is a customer facing position.
Main Responsibilities:
• Ensure compliance with all aspects of safety on the job – including the operation and
maintenance of an assigned company vehicle – and comply with all VEOLIA Environmental,
Health and Safety (EHS) policies and Italian laws
• Install and service chemical feed and water treatment and chemical feed equipment at
designated locations
• Act as technical consultant and liaison with customer management and technical counterparts
• Perform water analysis and/or collect samples for preparation, labeling and shipment to
designated laboratory for analysis
• Work with PLC controls, understands water process treatment design, and repairs pumps,
instruments and control panels
• Conduct preventive maintenance and calibrates feed pumps, controllers, feed rate charts and
maintain log sheets
• Maintain inventory of spare parts (lube oil, tubing, and piping), and adequate supply of
reagents, sample containers, and shipment containers necessary for routine as well as special
sampling and analysis
• Travel to customer sites and perform preventive maintenance and related services
• Troubleshoot and repairs pumps, instruments and control panels. Calibrate feed pumps,
controllers, feed rate charts and maintain log sheets. Conduct preventative maintenance on
chemical feed pumps, controllers and instrumentation.
• Work closely with Sales to provide insight into new instrument and new service opportunities as
well as upsell service and consumables at existing customer sites based on need
• Work frequently in a heavy industrial environment requiring use of Personal Safety Equipment
and exposure to noise, dust, chemicals and other similar irritants typical of those found in
refinery, chemical plants, power plants, etc…
• Optimize system performance
• Drives Value Generation Plan on assigned customer
• Responsible for efficient week planning, service optimization & time spend vs contract
Qualifications/Requirements:
• Bachelor’s Degree in Chemical Engineering, Chemistry, Mechanical Engineering,
Environmental Engineering or similar
• Possession of driving license required (license B)
• IT Proficiency
• Fluent in English & Italian
• Ability and willingness to travel regularly within assigned territory, at times requiring overnight
stay, as required
Desired Characteristics:
• At least six months of relevant work experience (e.g. internships, training, initial professional
experience)
• Proven time management and organizational skills to quickly identify and prioritize issues
• Create solutions and meet deadlines
• Ability to exercise independent judgment consistent with department guidelines
• Maintain workflow and anticipate future needs of the team
• Self-motivated, with the ability to drive projects to completion with minimal oversight
• Team player with strong interpersonal skills, capable of working within a globally diverse team
across different time zones
• Effective benefit-oriented presentation skills.
• Appreciated previous experience abroad (e.g. studies, practical experience, work & travel)
• Passion for our water treatments
• Initiative, willingness to change, team spirit and self-reflection
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Veolia group aims to be the benchmark company for ecological transformation. With nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2021, the Veolia group supplied 79 million people with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy and treated 48 million metric tons of waste. Veolia Environnement (listed on Paris Euronext: VIE) recorded consolidated revenue of €28.508 billion in 2021.
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Le groupe Veolia a pour ambition de devenir l’entreprise de référence de la transformation écologique. Présent sur les cinq continents avec près de 220 000 salariés, le Groupe conçoit et déploie des solutions utiles et concrètes pour la gestion de l’eau, des déchets et de l’énergie qui participent à changer radicalement la donne. Au travers de ses trois activités complémentaires, Veolia contribue à développer l’accès aux ressources, à préserver les ressources disponibles et à les renouveler. En 2021, le groupe Veolia a servi 79 millions d’habitants en eau potable et 61 millions en assainissement, produit près de 48 millions de mégawattheures et valorisé 48 millions de tonnes de déchets. Veolia Environnement (Paris Euronext : VIE) a réalisé en 2021 un chiffre d’affaires consolidé de 28,508 milliards d’euros.
