Job's mission

At ASM, our Field Service organization is at the forefront of semiconductor innovation, supporting the advanced equipment and technologies that power AI, cloud computing, automotive electronics, and next-generation devices. Whether you're an early-career Field Service Technician, a seasoned Field Service Engineer, or an experienced people leader, you'll play a critical role in helping our customers maximize equipment performance, uptime, and manufacturing success. This is an opportunity to work directly with leading semiconductor manufacturers, develop technical expertise on cutting-edge systems, and build a rewarding career in one of the world's fastest-growing industries.

What you will be working on

• Install, qualify, maintain, troubleshoot, and repair advanced semiconductor capital equipment at customer sites.
• Diagnose and resolve electrical, mechanical, vacuum, robotics, software, and process-related system issues.
• Perform preventative and corrective maintenance activities to ensure optimal equipment performance and reliability.
• Serve as a trusted technical partner to customers by providing responsive support and delivering exceptional service.
• Document service activities, maintenance actions, and technical findings accurately and thoroughly.
• Collaborate with Engineering, Manufacturing, Product Support, and R&D teams to resolve complex technical challenges.
• Support equipment upgrades, process improvements, and new technology introductions.
• Drive customer satisfaction through strong communication, technical expertise, and a commitment to operational excellence.
• For senior and management-level roles, mentor team members, lead customer escalations, and support organizational growth and development.

What we are looking for

• Associate's degree, Bachelor's degree, military technical training, or equivalent experience in Engineering, Electronics, Mechatronics, Electrical Technology, Mechanical Technology, Semiconductor Technology, or a related technical field.
• Strong mechanical and electrical troubleshooting aptitude.
• Excellent communication skills and the ability to build strong customer relationships.
• Ability to work in semiconductor manufacturing and cleanroom environments.
• Willingness and ability to travel as required to support customer sites.
• Candidates must be authorized to work in the United States on a permanent basis.
• U.S. Citizens and U.S. Permanent Residents (Green Card holders) are encouraged to apply.

What sets you apart

• Experience supporting semiconductor equipment, capital equipment, or highly complex manufacturing systems.
• Knowledge of vacuum systems, robotics, automation, plasma systems, RF technology, gas delivery systems, or process equipment.
• Previous field service, maintenance, military electronics, installation, commissioning, or technical support experience.
• Experience working directly with customers in high-tech manufacturing environments.
• Leadership, mentoring, or people management experience for senior and manager-level opportunities.
• A passion for problem-solving, continuous improvement, and delivering outstanding customer experiences.
• Relocation assistance is available for qualified candidates willing to relocate to one of ASM's U.S. hiring locations.