Job Description

Field Service Manager

Austin, Texas

Salary - $58,000-$60,000 ($800/mo car allowance)

We are looking for a hands-on, people-focused Field Service Manager to lead our field operations in the Austin area. In this role, you will be the key link between our officers in the field, our clients, and our local leadership team. You will oversee multiple sites, support and develop your team, and make sure we deliver safe, reliable, and professional security services every day.

This role is a great fit for someone with a background in private security management, military service, or a related field who enjoys being out in the field, solving problems, and building strong relationships with both employees and clients.

Essential Duties and Responsibilities

• Lead and manage daily field operations across assigned client locations.
• Ensure compliance with company policies, client requirements, and post orders.
• Supervise, train, coach, and evaluate field personnel to build a high-performing team.
• Conduct regular site inspections and quality assurance checks, and follow up on performance issues.
• Build and maintain positive, professional relationships with clients; address service concerns quickly and effectively.
• Coordinate staffing, scheduling, and operational coverage to meet client needs and control labor costs.
• Investigate incidents, prepare clear and accurate reports, and implement corrective actions when needed.
• Promote and enforce safety procedures and operational standards at all sites.
• Support recruiting, onboarding, and retention efforts by identifying strong candidates and helping new hires succeed.
• Maintain accurate records and documentation using company systems and software.
• Respond to after-hours operational issues or emergencies as needed.

Qualifications – Required

• Must reside in the Austin, Texas area.
• Valid driver’s license with a satisfactory driving record.
• Reliable transportation and willingness to travel throughout the assigned service area.
• Prior private security management experience or military service experience.
• Demonstrated leadership and personnel management experience, including coaching and performance management.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently, make sound decisions, and manage multiple priorities in a fast-paced environment.
• Consistent and stable work history during the past seven (7) years.

Qualifications – Preferred

• Experience managing multiple sites, accounts, or field personnel.
• Experience with scheduling, workforce management, and client relations.
• Knowledge of security operations, risk management, and incident response procedures.

Physical Requirements

• Ability to drive regularly throughout the service area.
• Ability to walk, stand, and conduct field inspections for extended periods.
• Ability to occasionally lift up to 25 pounds.

Compensation and Benefits

• Annual salary of $58,000-$60,000.
• $800 per month vehicle allowance.

• Medical, dental, vision, and life insurance

• 10 accrued vacation days, 4 person holidays, 6 sick days

• 401K matched

• Professional development and advancement opportunities within Securitas.
• Company-supported training programs to help you grow your skills and career.

If you are a dedicated, people-oriented professional who is passionate about fostering a positive and inclusive workplace. Likes the opportunity to shape our employee experience and contribute to a culture where everyone feels valued. And if you thrive in a fast-paced environment and are eager to make a meaningful impact, please click apply today!

Company Website: https://www.securitasinc.com

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#AF-SSTA

Field Service Manager / Securitas Security/ Austin, Texas / TXDPS License #B03944

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.