Job Description
The Field Service Manager has P&L ownership and accountability to include budgeting, forecasting, and profitability. This role oversees the Carlsbad, CA maintenance personnel team at The Prescott Companies (TPC), and is responsible for driving sales, delivering services, business development, and the overall success of the division.
Responsibilities
- Maintain and enhance current vendor program, including establishing new services and vendor relationships to support new services, and sustaining existing relationships.
- Execute capital and reserve study projects, in addition to evaluating problematic systems, determining what repairs need to be performed, and preparing cost estimates.
- Serves both internal and external clients and board members within many different disciplines such as plumbing, electricity, and other general repairs.
- Involved with the hiring of workers and ensuring staff follow appropriate federal and state safety guidelines.
- Prepare preliminary project plan and assist in obtaining project scope of work.
- Financial analysis and creation of project budget in collaboration with the Board of Directors.
- Work in partnerships with community managers to provide Board of Directors with funding recommendations on capital and reserve projects.
- Solicit proposals, coordinate site walks (as needed), and development of bid comparison matrix for presentation to the Board of Directors.
- Conduct contractor interviews, as needed.
- Provide continuous flow of communication to all stakeholders, including the Community Manager, board and membership, and trades.
- Review of payments and invoice processing as it relates to vendor contracts, including review of all project change orders.
- Project close out management; including, but not limited to, punch list development and monitoring, final payments, homeowner surveys and project warranty documents.
- Oversee internal scheduling and billing team.
- Work with Branch, Regional and National Leadership to prepare annual branch budget and forecasts
Compensation:
$105,000 - $110,000/annually; direct experience highly considered.
Employment Type:
Full-time
Work Location:
1921 Palomar Oaks Way, Ste. 205, Carlsbad CA 92008
Qualifications
Knowledge and Skills
- Employee management and team building skills
- Strong capabilities in bidding/estimating repair and maintenance projects
- Knowledge of Exactimate and/or similar software preferred
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an intermediate level.
- Knowledge of contract and vendor agreements
- Knowledge of bid request and scopes of work
- Ability to manage P&L’s with financial responsibility for the division
- Knowledge of company policies, procedures and forms at a proficient level.
- Knowledge of State or local governmental safety requirements.
- Knowledge of general maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
- Knowledge of electrical and plumbing codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
- Knowledge of HVAC, including codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
- Knowledge of OSHA worksite and personal safety requirements.
- Confidentiality and discretion in the performance of all duties and responsibilities.
- Time management and time critical prioritization skills.
Qualifications
- High School Diploma or GED Required, AA or BA preferred
- 3 – 5 years of directly related or closely related experience
