Job Description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

LBL Service Delivery Manager

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: {onsite/Office Based}

This role is contributing to the PAEN-Qatar. Main stakeholders are PAEN.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Our team dynamics

You will join a Dynamic, Talented and High Performing team, where you will be able to thrive.

Qualifications

• Graduate Engineer in instrumentation, Electrical or Equivalent Engineering degree.
• Must have minimum 8 years of experience of at least 5 years as customer support / project / service engineer of System 800xA based safety systems preferably in Oil & Gas / Power & Water industry.
• Good hands-on experience in system 800xA based integrated control and safety system (both hardware and software) is a Must-have with AC800M HI library-based application development – project & commissioning
• Knowledge of FSMS (functional safety management system) is a Must-have for this role and valid Functional Safety certifications preferred such as TUV FS engineer, ABB certifications etc.
• Knowledge of Functional safety technical standards IEC61511, IEC61508 and corresponding system engineering practice experience.
• Hands on Experience in Industrial networking, network switch configuration
• Hands on experience in Cyber security for 800xA based systems
• Be an analytical thinker, self-starter, resilient and highly adaptable- in line with ABB’s latest advance service & digital portfolio
• Hands on Experience in industrial communication protocols like Modbus- RTU & TCP, OPC, etc.

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

More About Us

ABB’s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.