Flowserve Corporation

Field Service Engineer- Staff

Flowserve Corporation  •  Republic of India (Remote)  •  5 months ago
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Job Description

WHO WE ARE?

Flowserve manufactures and services fluid motion control solutions for the world's toughest, most critical applications.

For the biggest challenges of fluid motion control, customers worldwide rely on the engineering, project management and service expertise of Flowserve. We deliver more than the most complete portfolio of reliable valves, pumps, and seals available.

Our global team of more than 18,000 employees in 55 countries can put together the total solution—from project planning to lifecycle maintenance programs to some of the most proven technology on the planet. All so that our customer can get more from their capital investment, exceed their operational goals, and always come through when failure is not an option.


As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions. You will carry out and support site commissioning, service and repair jobs at customer sites.

Responsibilities:

  • Order processing and acceptance
  • Prepare cost estimates minus discounts according to specifications
  • Schedule orders
  • Prepare quotations for standard products according to predefined lists
  • Read and evaluate customer specifications and customer requirement documents
  • Compile technical and commercial offer documents
  • Build and maintain strong customer relationships
  • Support customers during site visits
  • Process customer complaints
  • Find, develop and implement technical solutions for special problems
  • Coordinate with internal and external customers effectively
  • Establish safe and proper work area and follow all safety requirements
  • Perform in-house and on-site repairs and service activities
  • Provide technical support and training as needed
  • Other duties as assigned

Requirements:

BS or BA Degree in relevant field and 3-5 years relevant experience

Preferred Experience / Skills:

  • Strong verbal and written communication skills
  • Organized and efficient
  • Proficient in Microsoft Office, including Word
  • SAP knowledge in SD;MM;PP
  • Able to work well with a team
  • Knowledge of AutoCAD, Solid Works or any technical drawing tools are a plus
  • Experience serving customers in oil & gas, power, chemical, water and other general industries
  • Ability to reprioritize daily while still producing deliverables
  • Willingness to travel as needed to customer sites
Flowserve Corporation

About Flowserve Corporation

Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 16,000 employees across 50 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 230 years is the foundation of our leadership position across the globe.

 

Flowserve's innovations have benefited a range of industries, including oil and gas, power, chemical, water, pharmaceuticals and food processing. Addressing these industries'​ challenges has made Flowserve a leader in development and application of advanced solutions for our customers. Experience, leadership and creativity are the tools we use to turn an idea into a solution.

 

Continuing to foster this kind of innovation is key to Flowserve's long-term success. Be a part of a team known for its industry-leading talent, unparalleled portfolio and unmatched commitment to customer success. We invite you to put your talents and experience in motion with Flowserve. 

 

Together, we enable the world.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Irving, Texas
Year Founded
1997
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