Hamilton Company

Field Service Engineer | Singapore

Hamilton Company  •  Singapore, SG (Onsite)  •  1 day ago
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Job Description

Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.

Responsibilities

We are hiring a Field Service Engineer to support Hamilton Storage systems at a dedicated customer site in Singapore. This is a permanent on-site role within a small team of engineers (2–3 FSEs) supporting the same location. Unlike traditional field service roles, this position does not require regular travel.

Key Responsibilities

On-site Support & Operations

  • Provide daily on-site technical support for automated storage systems
  • Ensure stable system operation and high equipment availability
  • Work closely with laboratory and operational teams

Troubleshooting & Maintenance

  • Perform preventive and corrective maintenance
  • Diagnose mechanical, electrical and software-related issues
  • Execute repairs, system checks and upgrades

System Ownership & Improvement

  • Take ownership of system performance within the on-site team
  • Identify recurring issues and implement improvements

Customer Interface

  • Act as a key technical contact
  • Support training and communication with users

Documentation

  • Maintain service reports and records
  • Follow safety and documentation standards

Work Environment

  • Advanced scientific research environment
  • Standard working hours: Monday to Friday
  • No shift work and no 24/7 on-call service
  • Stable on-site role at a single customer location

Qualifications

  • Demonstrated troubleshooting skills
  • Structured problem solving
  • Good communication in English
  • High ownership and reliability
  • Ability to work on teams

Education/Experience

  • Diploma or Degree in Engineering
  • 2–5 years of experience in field service or technical maintenance
  • Experience in automation, robotics or complex systems preferred

About Hamilton

  • Diverse portfolio of exciting and innovative design projects.
  • Tremendous opportunities for professional growth and advancement.
  • Commitment to sustainable design.
  • Competitive Compensation.
  • Excellent benefit package.
  • Solid stable company.
  • Drug free workplace.

Mid Salary

Hamilton Company

About Hamilton Company

Hamilton Company is a global enterprise with headquarters in Reno, Nevada; Franklin, Massachusetts; and Bonaduz, Switzerland and subsidiary offices throughout the world.

We are an industry leader in the design and manufacture of liquid handling, process analytics, robotics and automated storage solutions. For more than 60 years, Hamilton has been meeting customer needs with a combination of quality materials and skilled workmanship that ensures the highest level of performance. Hamilton’s continued commitment to precision and quality has earned the company global ISO 9001 Certification.

Founded on the technology of analytical microliter and gastight syringes, Hamilton has a broad offering of laboratory products including manual and semi-automated precision fluid measuring instruments, chromatography products, process sensors, laboratory electrodes, pipettes and more. Top innovations from these lines include Arc™ pH, DO and conductivity intelligent sensors, the BioLevitator™ 3D cell culture system, Microlab® 600 diluters/dispensers and the Microlab 300 guided pipetting system.

The leader in liquid handling technology, Hamilton Robotics is recognized for advancing life science and biotechnology industries with products that offer reliability, performance and flexibility. Hamilton is the industry leader in design and manufacturing, with patented technologies such as Compression-induced O-Ring Expansion CO-RE™, Total Aspiration and Dispensing Monitoring TADM™ and Anti-Droplet Control ADC™. Hamilton’s platforms include VANTAGE Liquid Handling System™, Microlab STAR™ and Microlab NIMBUS®.

Hamilton Storage offers comprehensive ultra-low temperature automated sample management systems for microtube and microplate storage. Hamilton’s line of biobanking and compound storage solutions and consumables is designed for a broad array of life science processes. Products include BiOS™, SAM™ and ASM™, designed for sample integrity, flexibility and reliability.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Reno, NV
Year Founded
Unknown
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