Job Description

Job Title: Field Service Engineer (FSE)
Location: Based in Texas | Travel Required (75%+)
Department: Field Operations
Employment Type: Full-Time, Direct Hire

We are hiring a skilled Electrical Field Service Engineer to support the deployment and ongoing service of critical power distribution systems within data center environments.

This position is well-suited for a hands-on professional who enjoys troubleshooting complex electrical systems, working in the field, and delivering high-quality service directly to customers. You will play a key role in ensuring system reliability while acting as a trusted technical resource onsite.

Primary Responsibilities

System Installation & Startup

• Perform installation and assist with startup of power distribution equipment in data centers
• Participate in commissioning activities, including system validation and functional testing
• Configure, test, and troubleshoot HMIs and control systems
• Ensure all work meets applicable electrical codes and safety standards
Diagnostics & Field Repairs
• Troubleshoot and resolve issues related to 3-phase electrical systems, transformers, switchgear, and high-voltage equipment
• Analyze electrical schematics, wiring diagrams, and one-line drawings
• Conduct structured root-cause analysis in active, mission-critical environments
Client Interaction & Collaboration
• Act as the primary technical representative at customer sites
• Coordinate with engineering and internal support teams to resolve technical challenges
• Provide basic operational training to end users and maintenance staff
• Deliver clear updates and service summaries both verbally and in writing
Reporting & Process Improvement
• Complete detailed service documentation and reports
• Identify patterns in equipment issues and recommend improvements
• Track service activities, parts usage, and labor in internal systems
• Contribute to development of service procedures and training resources

Required Qualifications

• 3–7+ years of experience in field service, electrical maintenance, or a related role
• Strong troubleshooting ability across electrical and mechanical systems
• Familiarity with 24V, 120V, and 480V systems, including breakers, fuses, and transformers
• Basic understanding of PLC diagnostics
• Ability to read and interpret electrical and mechanical drawings
• Willingness to travel extensively (75%+), including occasional short-notice assignments
• Valid driver’s license and ability to pass background and drug screening
• Strong organizational and documentation skills

Preferred Experience

• Background working with data center electrical infrastructure
• Experience with UPS systems, PDUs, switchgear, or similar equipment
• Involvement in equipment commissioning or startup
• OSHA certification or formal safety training

What We’re Looking For

• A self-directed and reliable problem-solver
• Comfortable working independently in field environments
• Professional and confident in customer-facing situations
• Detail-oriented with a strong sense of ownership
• Focused on quality, safety, and continuous improvement

Benefits Package

• 401(k) retirement plan
• Medical, dental, and vision insurance
• Life insurance coverage
• Paid time off