MADx – Macro Array Diagnostics GmbH

Field Service Engineer (f/m/x) - Romania (Bucharest)

MADx – Macro Array Diagnostics GmbH  •  €37k/yr  •  Remote  •  4 hours ago
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Job Description

We have revolutionized allergy diagnostics and have been operating successfully in more than 90 countries for over 9 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step – for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their specialist in no time. We increase quality of life, enable personalized treatment, advance research and relieve our health system.

What We offer

  • A full-time position with real ownership from day one
  • An annual pass for Vienna's public transport, plus Pluxee vouchers
  • A team that cares as much about veterinary patients as human ones
  • A culture where questions, ideas, and pushback are genuinely welcome
  • A workplace shaped by sustainability, equity, diversity, inclusion, and mutual respect

What You’ll Do

  • Maintenance and servicing: Performing regular maintenance and repair work on laboratory equipment and systems to ensure optimal performance and extended service life
  • Fault diagnosis: Identifying and analysing technical faults in devices and systems, troubleshooting, and carrying out the necessary repairs
  • Installation and commissioning: Installing and commissioning new equipment, including training laboratory personnel in its proper use and operation
  • Customer support: Providing technical assistance and advice to customers, ensuring a high level of service and satisfaction
  • Documentation: Accurately recording all work carried out, including service reports and technical documentation
  • Spare parts management: Managing the procurement, replacement, and stock of spare parts as needed
  • Quality assurance: Ensuring all equipment meets relevant quality standards and compliance regulations
  • Sales support: Supporting the sales team through participation in national trade fairs and congresses, as well as maintaining close collaboration with sales colleagues

What You Bring

  • Located in the Bucharest region
  • Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualification
  • Proven experience in the maintenance and repair of laboratory diagnostic equipment, ideally within the medical technology or laboratory sector
  • Strong technical aptitude with the ability to quickly understand and diagnose complex systems
  • A self-motivated, solution-focused approach and a high degree of personal initiative
  • Excellent communication skills, both when engaging with clients and collaborating within a team environment
  • Willingness to travel extensively across Romania and flexibility to support a variety of customer sites as required

Compensation

For this position, we offer a market-competitive minimum annual gross salary of EUR 37.209 based on full-time employment, which is above the applicable collective agreement minimum salary. Final compensation will be determined based on qualifications and experience.

Ready to join this team? Apply now on our careers website - we'd love to see your CV. You can also reach out directly to me for more details - talk to you soon.

MADx – Macro Array Diagnostics GmbH

About MADx – Macro Array Diagnostics GmbH

Since the foundation of MADx in 2016, we produce reliable allergy and food intolerance tests for diagnostic clinics, laboratories, doctors' practices and hospitals.

In the beginning there was a vision to improve and modernise immunodiagnostics. Scientists - like our founders, Dr. Christian Harwanegg and Dr. Christian Sascha Dennstedt - always strive for disruptive innovation. So after more than a decade with leading companies in the field Dr. Christian Harwanegg decided to start his own enterprise in 2016. The goal was clear: The newly founded company MADx (Macro Array Diagnostics) should create an allergy test that is supposed to be better, more efficient and easier to use than the ones of the competition. In addition, we wanted to offer the entire value chain from test material to evaluation and interpretation of results, all under one roof.

A mammoth project? Without question, but worth the effort: for sure. Over the past years, we have launched two generations of the ALEX (Allergy Xplorer), which now tests for around 300 different allergens - in a single, non-invasive step. Our panel covers nearly 100% of the world's relevant allergens. We have developed proprietary hardware and software solutions that define new standards. We are constantly innovating and expanding our portfolio, as most recently with the FOX (Food Xplorer), a solution for the detection of IgG-mediated food intolerances.

Industry
Manufacturing & Production
Company Size
51-200 employees
Headquarters
Vienna, AT
Year Founded
2016
Website
madx.com
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