Job Description

Job ID

521710

Posted since

10-Sep-2026

Organization

Smart Infrastructure

Field of work

Customer Services

Company

Siemens Sanayi ve Ticaret Anonim Sirketi

Experience level

Early Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

• Istanbul - Istanbul - Türkiye
• Kartal - Istanbul - Türkiye

We are looking for a team member as Field Service Engineer to support our Siemens Turkiye e-Mobility service organization.

What part will you play?

• Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery.
• Processes incoming orders, inquiries and/or requests regarding products and/or services.
• Performs order management for assigned customers, manages and files clients' information in the information system.
• Supports customer remotely and onsite, and provides 1st level user support in case of arising issues.
• Drives complex issues and questions to respectively qualified Service Technicians or Service Engineers.
• Cooperates with clients and sales representatives to clarify orders and issues.
• Participates in investigating and resolving commercial and/or technical problems.
• Supports pre-and/or post sales technical product advice for development, implementation and operation of customer solutions.

What do I need to qualify for this job?

• Bachelor’s degree in Electrical Engineering or a related Engineering field.
• Fluency in English and Turkish.
• Previous experience in service organizations is an advantage.
• Interest in Power BI, digital transformation, and artificial intelligence is considered a plus.
• Experience in e-Mobility sector is preferred.
• Valid driver’s license required.

What We Offer?

1. Speaking up Culture
2. Respectful Workplace
3. Being part of a global work environment
4. Attractive remuneration package
5. Excellent recognition tools providing spot awards
6. Learning & Development opportunities for both personal and professional growth
7. Leave days for parents and a variety of flexible working models that allow time off for yourself and your family
8. Creche allowance for mothers
9. Share matching programs to become a shareholder of Siemens AG
10. Remote working and remote living flexibility only for relevant positions
11. Find more benefits here

Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality.

As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receiving applications from candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.

Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.

We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability as we will use the data to review your suitability for the role.

Please find more information from our web site:

https://new.siemens.com/tr/tr.html

#LI-HYBRID