Sidel

Field Service Engineer - Electromechanical

Sidel  •  Almaty, KZ (Onsite)  •  1 day ago
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Job Description


Job vacancies on Sidel.com

Almaty
Field Service Engineer - Electromechanical
YOUR OPPORTUNITY

As a Field Service Engineer, you will lead the installation, startup, commissioning, and testing of Sidel equipment at customer sites, specializing in electromechanical systems. You will provide expert technical assistance both during and after the warranty period, deliver specialized training, and manage after-sales services. Your goal is to develop a deep understanding of customer needs to provide objective advice, ensuring the highest levels of equipment performance and customer satisfaction.

YOUR MISSION
  • Performance Testing: Test
    and evaluate equipment performance at customer plants according to
    technical, contractual, and safety specifications.
  • Technical Operations: Operate electromechanical systems and HMI for routine
    activities and advanced troubleshooting, following Standard Operating
    Procedures (SOPs).
  • Technical Execution: Execute
    integrated electrical and mechanical work, ensuring seamless communication
    between moving parts and control systems.
  • Quality Management: Properly
    identify, document, and report equipment non-conformities.
  • Reporting: Regularly
    submit accurate time sheets and detailed technical reports regarding all
    on-site activities.
  • Customer Satisfaction: Act
    as a Sidel ambassador to ensure ultimate internal and external customer
    satisfaction.
  • Compliance: Perform
    all activities in alignment with SOPs, Sidel coordination plans, and
    specific customer site safety rules.
  • Business Development: Identify
    and report potential after-sales opportunities (spare parts, upgrades,
    services) detected while on-site.
  • Mentorship: Coach
    junior colleagues on professional on-site behavior, technical execution,
    troubleshooting, and reporting standards.
  • Coordination: Report
    to the Installation Site Manager (ISM) regarding team activities and
    project progress.
YOUR PROFILE
  • Experience: Minimum
    of 3 years in field service engineering or technical maintenance.
  • Industry Knowledge: Proven
    experience within the beverage industry or liquid packaging sector.
  • Technical Expertise: Consolidated electromechanical background, with the ability to
    handle both mechanical assemblies and electrical troubleshooting.
  • Product Knowledge: Prior
    experience with the Sidel Portfolio is a significant plus.
  • Process Awareness: Knowledge
    of upstream process machinery is highly valued.
  • Mobility: High
    flexibility and willingness to travel (up to 90% of the time,
    internationally).
  • Language: Fluency
    in Russian/English (additional languages are an advantage).


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Sidel

About Sidel

Sidel is a leading provider of equipment and services solutions for packaging beverage, food, home and personal care products in PET, can, glass and other materials.

With over 40,000 machines installed in more than 190 countries, we have nearly 170 years of proven experience, with a strong focus on the factory of tomorrow with advanced systems, line engineering and innovation. Our 5,500+ employees worldwide are passionate about providing solutions that fulfil customer needs and boost the performance of their lines, products and businesses.

Delivering this level of performance requires that we stay flexible. We continuously ensure we understand our customers’ changing challenges and commit to meeting their unique performance and sustainability goals. We do this through dialogue and by understanding the needs of their markets, production and value chains. In turn, we apply our solid technical knowledge and smart data analytics to ensure lifetime productivity reaches its full potential.

We call it Performance through Understanding.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Octeville-sur-Mer, FR
Year Founded
Unknown
Website
sidel.com
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