Job Description

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

Wärtsilä, a SMART technology company, is seeking a motivated and skilled individual to join our fast-paced, high-performance Field Service Operations team. Candidates are expected to demonstrate strong technical expertise, problem-solving skills, and a customer-focused mindset

What will you be doing?

As a Field Service Engineer, Electrical & Automation USA, you will play a key role in meeting the growing demand for E&A service requests. You will be responsible for carrying out repairs, troubleshooting, and routine maintenance on various Wärtsilä control systems. Additionally, you will prepare detailed service reports and maintain technical communication with Wärtsilä field service stakeholders and customers.

This position reports to the Team Leader Resources E&A

Responsibilities:

• Perform repairs, troubleshooting, and routine maintenance on Wärtsilä control systems, including Engine Control Systems, Power Management Systems (PMS), Connectivity devices (HMI, Firewalls, and Servers), and general Vessel Automation.
• Prepare detailed and accurate service reports to document work performed and provide recommendations for future maintenance or improvements.
• Conduct technical communications with Wärtsilä field service stakeholders and customers to ensure clear understanding of work progress and outcomes.
• Ensure that all work is executed in compliance with Wärtsilä Quality, Health, Safety, and Environmental (QEHS) guidelines and customer-site procedures.
• Support commissioning activities for Wärtsilä systems as required.
• Proactively advise and promote Wärtsilä products and solutions to customers.
• Collaborate with internal and external stakeholders to provide technical support for Wärtsilä equipment, such as LNGPac, Dual Fuel technology, IAS-related systems, UNIC, and other automation systems.

To be successful in this role, we expect you to have:

• A safety-first mindset.
• Preferred MSc or BSc in Electrical, Controls, Automation Engineering, or Marine Engineering.
• Strong technical problem-solving skills and a systematic way of working.
• A genuine passion for engines, automation, and control systems.
• Good analytical and organizational skills.
• Understanding of the importance of quality and attention to detail.
• Good ability to cooperate and communicate with others.
• Good command of English, both oral and written.
• Experience with various PLCs (Siemens, Schneider, etc.) and SCADA-based systems.

As an ideal candidate, we expect you to have:

• High integrity.
• Passion for customer service and technical excellence.
• Strong focus on quality and safety.
• Excellent communication skills (verbal and written) in languages needed to support the team.
• Strong organizational skills and a team player mindset.
• Ability to work effectively with individuals from diverse cultural backgrounds.

Physical & Mental/Reasoning Demands:

These are the physical and mental requirements of the position as it is typically performed:

• Vision: Close; Distance; Depth.
• Color Perception (Red, Green, Amber).
• Hearing/Listening.
• Clear Speech.
• Touching: Dexterity; Hand; Finger.
• Ability to Mount and Dismount Forklift/Truck.
• Pushing/Pulling/Stoop/Kneel/Crouch or Crawl.
• Lifting: 45 Pounds; 5 Times per shift.
• Carrying: 25 Pounds; 5 Times per shift.
• Driving (local/over the road).
• Bend/Squat/Sit and Stand for a prolonged period of time.
• Climbing / Balance.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Works Alone / Works with Others.
• Verbal Contact with Others; Face-to-Face Contact.
• Inside / Outside.
• Extreme Heat / Extreme Cold.
• Noise.
• Mechanical Equipment.
• Electrical Equipment.
• Pressurized Equipment.
• Moving Objects.
• High Places.
• Fumes/Odors.
• Hazardous Materials.
• Dirt/Dust.

Travel Requirements:

This position requires a 75% travel commitment, encompassing both domestic and international locations, including onshore and offshore sites. The role demands adaptability to varying travel requirements, with an expectation of extended periods away from the primary work location. Prospective candidates should be prepared to fulfill these travel obligations as an integral aspect of the position's responsibilities.

Successful applicants must be authorized to work in USA without sponsorship

Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Last application date: 12/06/2026

Wartsila is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals, including women, members of visible minorities, Indigenous persons, and persons with disabilities.

If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com

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