Field Service Engineer – Cataluna, Spain
Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites.
We have a great opportunity for a Field Service Engineer to join our team covering our diagnostics and medical imaging equipment primarily across Barcelona and Cataluña area. To service the territory successfully you will be based around Barcelona city.
We're looking for people who have engineering experience (electrical/mechanical) preferably from within a medical device background, are happy to be in the field travelling to support our customers and who love troubleshooting and finding solutions.
KEY RESPONSIBILITIES
Carry out maintenance and repair work on Hologic products
Install instruments at customer sites
Liaise with customer IT departments and assist with information systems installations and troubleshooting
Support marketing activities such as exhibitions
Routinely complete administrative work, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Equipment Checklists and Field Service Reports
Provide basic usemaintenance training to customers
Perform duties and responsibilities with autonomy in a field-based environment
KNOWLEDGE, SKILLS & EXPERIENCE
Ability to troubleshoot electrical, electronic, pneumatic, and mechanical systems
Excellent interpersonal, communication and customer service skills
Experience working in similar/comparable customer-based environment
Effective Time Management Skills
Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers
Proficient use of Microsoft products (Word, Excel, Outlook)
Knowledge of network and interfacing with the ability to progress though training
Good level of spoken and written English
So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.
Our talent partners can discuss our salary offering and bonus schemes with you.
If you have the right skills and experience and want to join our team, apply today. We can’t wait to hear from you!
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We’re an innovative medical technology company whose purpose is to enable healthier lives everywhere, every day. While we discover and develop groundbreaking products and services that benefit everyone, we are especially passionate about those that advance women’s health and well-being. This allows us to be a company that prospers, grows and empowers women to experience healthier lives.
None of this would be possible without the talent, skills and aspirations of our employees. Their expertise and dedication to developing and sharing more robust, science-based certainty drives our increasingly global presence, as well as a pipeline that responds to the unmet health and wellness needs of women, families and communities.
What powers our growth across Breast & Skeletal Health, Diagnostic Solutions, and GYN Surgical Solutions is also what differentiates us: the exceptional and clinically proven ability of our products to detect, diagnose and treat illnesses and other health conditions earlier and better. This clinical superiority creates high expectations, which we fulfill by always challenging ourselves to improve health through better technology, education and market access. Our goal is to minimize doubt and maximize the confidence our customers and their patients have in their decisions and diagnoses.
We work toward this goal every day, always aware that in an increasingly complex and competitive global environment, we must continually earn the trust of our customers and their patients. By focusing on women’s health while still delivering health benefits to everyone, we are setting a new standard of excellence that is strengthened by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes.
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