This position supports Agilent's commitment to delivering exceptional customer experiences by providing responsive technical support and ensuring customers achieve maximum value from their instruments and solutions. Through hands-on involvement in installation, maintenance, troubleshooting, and customer engagement activities, the role contributes to instrument uptime, operational efficiency, and customer success.
In addition, the position offers a valuable opportunity to develop technical expertise, problem-solving capabilities, and customer-facing skills within Agilent's collaborative and innovation-driven environment. By working closely with experienced professionals and cross-functional teams, the individual will gain meaningful professional development while contributing to service excellence and customer satisfaction.
This role supports both the delivery of outstanding customer experiences and the growth of future technical capabilities, contributing to Agilent's long-term business success, operational excellence, and customer-centric culture.
May have knowledge of third-party products.
May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
May train other field engineers or customers.
May calibrate equipment on-site for large volume customers.
May qualify leads.
Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
Bachelor's or Master's Degree or equivalent.
Post-graduate, certification, and/or license may be required.
Generally, requires minimal to no prior relevant work experience.
This job has a full time weekly schedule. It includes the option to work remotely.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
25% of the Time
Day
No End Date
Services & Support
Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio.
Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories.
Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life.
In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.
