If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Field Service Engineer in Eaton’s GEIS business, based in Singapore. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.
If you have field service experince in CCTV system, Fire & Safety system and/or related system in oil&gas/marine onshore/offshore environment, please apply.
Conduct field work such as: commissioning, system configuration, upgrade, service, repair and installation at customer sites.
Able to Identify and resolve technical issues promptly, including hardware malfunctions, software errors, and network connectivity problems.
Able to resolve similar and varied problems which require some fact finding, clarification, and basic analysis. Most solutions will be found within normal operating processes and policies. Requires basic problem-solving techniques to define problems and identify solutions."
A. Conduct field work such as: commissioning, service, upgrade, system configuration, repair and installation at customer sites.
B. Configure devices and troubleshoot IP Network.
C. Provide remote support to customers via online tools.
D. Work with all levels of customers with varying degrees of technical expertise.
E. Conduct system maintenance course to our clients.
F. Provide solutions and active participate in aftermarket.
G. Provide recommendations regarding CCTV solutions to product line manager, based on feedback from agents and customers views.
H. Report non-conformance.
I. Develop methods and best practices for delivering outstanding service.
J. Establish and maintain current and potential client relationships. Able to communicate with clients or shipowners on-site and to handle commissioning, service or upgrading works on its own.
K. Able to perform in-house repairs on all related CCTV and company products.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
