Spirax Group

Field Service Engineer

Spirax Group  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  17 hours ago
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Job Description

JOB TITLE


Field Service Engineer


Please note: this job is based in Dubai


At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world’s most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else.
Chromalox started with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.


That pioneering, innovative spirit continues today. Built on opportunity and innovation, Chromalox has grown to serve more global markets and industries. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.
Join us as we continue to provide solutions to our customers and the world!


Chromalox & Electrical Thermal Solution (ETS) Group is seeking a Field Service Engineer to join our team in the EMEAI region. Under the supervision of the Field Manager, the successful candidate will be responsible for commissioning and repairing low & medium voltage electrical heaters.
This role requires regular international travel across the EMEAI region. Additionally, the Field Service Engineer will have sales responsibilities, advising customers on the best replacement products and selling service management contracts.

Key Responsibilities

  • Commissioning and repairing low & medium voltage electrical heaters
  • Providing technical support and troubleshooting for customers
  • Conducting regular maintenance and inspections of electrical heating systems
  • Advising customers on the best replacement products and solutions
  • Selling service management contracts to customers
  • Collaborating with the sales team to identify and pursue new business opportunities
  • Maintaining detailed records of service activities and customer interactions
  • Ensuring compliance with safety standards and regulations
  • Carrying out design upgrades on obsolete equipment
  • PLC and HMI programming and troubleshooting

Qualifications

  • BTEC National Diploma or equivalent (minimum) in Electrical Engineering or a related field
  • Minimum of 5 years’ experience in field service engineering, preferably with electrical process heaters and control systems/switchgear products
  • Strong technical knowledge of low & medium voltage electrical systems
    Excellent problem-solving and troubleshooting skills
  • Ability to work independently and manage multiple tasks simultaneously
  • Strong communication and interpersonal skills
  • Willingness to travel domestically & internationally (>85% travel worldwide expected)
    Sales experience with ability to identify customer needs and provide solutions

Preferred Qualifications

  • Experience with electrical process heating and switchgear
  • PLC / HMI knowledge across multiple systems
  • Knowledge of the Electrical Thermal Solutions (ETS) market and customer base
    Fluency in multiple languages
Spirax Group

About Spirax Group

Spirax Group is the new name for Spirax-Sarco Engineering.

We are a global thermal energy and fluid technology solutions Group, positioned to play a critical role in enabling the industrial transition to net zero, in support of our Purpose, to create sustainable value for all our stakeholders, as we engineer a more efficient, safer and sustainable world.

Our solutions improve the operating efficiency and safety of the critical industrial processes that sit behind the production of consumables used every day. Our recently launched new-to-world decarbonisation* solutions use proprietary technologies to electrify boilers, for the raising of steam, as well as the electrification of other critical industrial process heating applications.

Our Group comprises three world-leading Businesses:

Steam Thermal Solutions helps customers control and manage steam within their mission critical industrial applications, helping to put food safely on the world’s tables and keep our hospitals running.

Steam Thermal Solutions includes:

Spirax Sarco

Gestra

Electric Thermal Solutions has proprietary technologies that deliver electrification solutions at scale in industrial settings. We also deliver freeze protection and defrost solutions critical to aviation and space industries and ensure thermal uniformity in semiconductor chip manufacturing to power the critical electronic systems we rely on.

Watson-Marlow Fluid Technology Solutions is engineering vital fluid technology solutions that optimise the efficient use of resources and support advancements in global health, such as lifesaving vaccines and gene therapies.

Spirax Group is a FTSE 100 Company, headquartered in Cheltenham (UK). We have 37 strategically located manufacturing plants around the world, with 10,000 colleagues, operating in 66 countries and serving 110,000 customers globally.

* Eliminates Scopes 1 and 2 greenhouse gas emissions when connected to a green electricity source.

Industry
Manufacturing & Production
Company Size
501-1,000 employees
Headquarters
Cheltenham, GB
Year Founded
Unknown
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