Zip Water UK

Field Service Engineer

Zip Water UK  •  Leighton Buzzard, GB (Onsite)  •  3 hours ago
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Job Description

Zip Water is an industry leading filtered boiling, chilled and sparkling water specialist, known globally for being home to the world’s most advanced range of drinking water solutions. We provide businesses and homes in more than 70 countries with an extensive range of high-quality drinking and hot water solutions, designed to transform the way individuals, organisations and businesses provide water, for good.

Experience as a Field Engineer is not essential; we will provide internal training to successful candidates with technical understanding and a background focused on repairs and fault finding to become expert Zip Water engineers.

The Opportunity

  • Working independently in the field services team, delivering world-class customer experience in every job, every day, positively contributing to the Area, Regional and National results. Encouraging customers and users to be passionate advocates of our brand
  • Dedicated 6-week City & Guilds assured induction programme and continued on-job training to give you the skills and knowledge to allow you to achieve your goals.
  • Promote Zip products and HydroCare services by using your knowledge whilst on site to recommend and advise customers on the best solution to solve their hydration requirements
  • Focused to achieve industry leading first time fix rate through the repair and service of all Zip products, in a timely manner, whilst adhering to all technical and health and safety requirements.
  • Complete administration procedures in line with business requirements

Skills

  • Technical understanding and a background focused on repairs and fault finding
  • A natural problem solver with great attention to detail, essential to remain up to date and ensure processes are followed for example replenishment of parts stocked
  • Face-to-face Customer Service experience, and an ability to promote and sell, desirable but not essential
  • Plumbing or electrical qualification
  • UK Driving license
  • Previous experience of fault diagnostics
  • Open to new ways of working whilst embracing exciting new products, services and technology as we grow and develop it.

Benefits

  • 25 days annual leave plus eight statutory bank holidays
  • Buy & Sell Holiday scheme
  • Life assurance
  • Company Pension scheme
  • Company van, Fuel cards and parking
  • PPE, Tools and company uniform
  • Flexible working schedule and overtime available
  • Employee rewards and discount platform
  • Enhanced maternity, paternity and grandparent leave
Zip Water UK

About Zip Water UK

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced range of drinking water solutions.

Founded in Australia in 1947, we’ve always been innovators, advancing and perfecting our drinking water technology for decades. Today, we provide businesses and homes in more than 70 countries with an extensive range of high-quality drinking and hot water solutions, designed to transform the way individuals, organisations and businesses provide water, for good.

The values at the core of our products are simple – quality craftsmanship, unparalleled design, unbeatable technology and a sustainability promise. Our dedication to developing world-leading drinking water systems that positively impact health and wellbeing, as well as the planet, mean that you can trust in the quality of every single system we produce.

On top of the continual development of innovative energy efficient technology, Zip is committed to helping reduce the worldwide plastic waste problem by providing an alternative to single-use plastic drinking water bottles, encouraging the world to reuse, refill and refresh.

Industry
Manufacturing & Production
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
1987
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