Job Title:
Field Service Engineer
The Role
Entegris is currently seeking a Field Service Engineerto join ourServicesteam onsite at our customer location in Phoenix, AZ.
We areseekinga motivated, entry-level Field Service Engineer to support our Microenvironments product line, including FOUPs, FOSBs, and reticle handling pods, at leading semiconductor customer sites. In this role, you will serve as a key on-site technical resource, ensuring product performance and quality while working directly with customers in a fast-paced manufacturing environment. You will support service activities, respond to quality alerts, performcomponentreplacements, and proactivelyidentifyrisks that couldimpactcustomer production
WhatYou’llDo
Provide on-site support for FOUP, FOSB, and reticle pod systems within customerfabs
Complete incoming inspections of reticle carriers when received at the customer
Respond to quality alerts, field issues, and rework activities with urgency and precision
Inspect, diagnose, and replace components tomaintainproduct performance and reliability
Generate and deliver detailed service reports and documentation to customers
Communicate directly with customer engineering and operations teamsregardingfindings and corrective actions
Assistin coordinatingpossible returnsto an Entegris site for rework or investigation
Collaborate with cross-functional teams and external tool vendors to investigate issues and support root cause analysis
Ensure strict adherence to cleanroom protocols and quality standards
WhatWeSeek
Associate’s orBachelor’s degree in Mechanical Engineering, Engineering Technology, or related field
Strong mechanical aptitude and troubleshooting ability
Excellent attention to detail and ability toidentifydefects
Strong communicationskills with customer-facing capability
Ability to interpret technical data and make quality decisions
Willingness to travel approximately 10% domestically
Preferred Qualifications:
Experience in a manufacturing or production environment
Cleanroom experience highly preferred
Familiarity with semiconductor processes or precision mechanical systems
Work Environment
Work is performed at semiconductor customer sites in cleanroom environments requiring PPE and adherence to strict contamination protocols.The role involves regular interaction with customer engineering and operations teams.
Why Work at Entegris
Lead. Inspire. Innovate. Define Your Future.
Not everyone who works for a global company shares the same background,experiences and perspectives. Weleveragethe differences of our employees to bringnew ideasto the table. Every employee throughout the company isencouraged to share input on projects and initiatives. Our decision-makingprocess is truly a collaborative effort as we realize there are leaders at everylevel of the organization. We put our values at the core of how weoperateas anorganization — not just whenit’sconvenient, but in a lasting and meaningfulway. We want the time and energy you spend here to have a positive impact onyour life inside and outside of the office.
WhatWeOffer
Ourtotalrewardspackagegoesaboveandbeyondjustapaycheck.Whetheryou’relooking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
Generous401(K)planwithanimpressiveemployermatch
Excellenthealth,dentalandvisioninsurancepackagestofityourneeds
Flexibleworkscheduleand11paidholidaysayear
Paidtimeoff(PTO)policythatempowersyoutotakethetimeyouneedtorecharge
Educationassistancetosupportyourlearningjourney
Values- drivenculturewithcolleaguesthatrallyaroundPeople,Accountability,CreativityandExcellence
Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.
At Entegris we are committed toprovidingequal opportunitytoall employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status
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Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace.
Every day, and for more than 50 years, Entegris’ singular mission has been to help customers utilize our advanced science-based solutions to support demand drivers; to innovate faster and more efficiently; and ultimately to transform the world. Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges.
Headquartered in Billerica, Massachusetts, Entegris employs approximately 8,000 people worldwide, with roughly half employed in Asia-Pacific or Europe.
With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.