Job Description

As a Field Service Engineer at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the industrial automation unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and promoting customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.

You will report directly to the Field Service Manager and will work from the client site in Kapuskasing, ON. In this role, you will impact the efficiency and productivity of our customers' operations by providing exceptional technical support and service.

Key Responsibilities

• Troubleshoot and resolve complex technical issues for our customers.
• Provide advanced technical support and expertise for our AI solutions.
• Collaborate with cross-functional teams to ensure the successful installation and implementation of our solutions.
• Conduct training sessions for clients and field service engineers.
• Stay informed about industry trends and advancements, and provide recommendations for improvement.
• Possibility of overtime and stand-by duties.

Benefits of Working for Honeywell

• Benefits – Medical, Vision, Dental, Mental Health.
• Paid vacation.
• Retirement benefits (according to regional policy).
• Professional growth opportunities.
• Professional development.

You Must Have

• A minimum of 10 years of proven field service engineering experience, with a focus on complex technical solutions.
• A minimum of 10 years of hands-on experience in industrial programming and expertise in industrial automation technologies (QCS, DCS).
• A minimum of 10 years of proven experience in troubleshooting and problem resolution.
• G class driver's license.

We Value

• A bachelor's degree in a technical discipline such as automation, electromechanics, engineering, or related field.
• Bilingualism in French and English.
• Strong leadership and mentoring skills.
• A continuous learning mindset and willingness to stay informed about industry advancements.
• A strong customer focus and the ability to establish and maintain relationships.
• A results-oriented approach and the ability to drive projects to completion.
• Excellent problem-solving and analytical skills.

About Honeywell
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that meet some of the world's most critical challenges in energy, safety, security, air travel, productivity, and global urbanization. We are a leading software industrial company committed to introducing cutting-edge technological solutions to improve efficiency, productivity, sustainability, and safety in high-growth companies across attractive and diverse industrial markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life for people around the globe.

The Business Unit
Honeywell Industrial Automation enables operations in process sectors, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and enhances worker safety. This combination builds on our core strengths in control and automation technologies, allowing us to deliver greater business outcomes for our customers. We empower customers to improve the safety, sustainability, resilience, and productivity of their people, plants, and assets.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.