About the Position:
Ampd Energy is seeking a field engineer/technician to provide technical support and repair services for our suite of BESS products. These are units that provide power to sites like construction, mining, or entertainment spaces while being charged with a much smaller generator/utility input than otherwise would be used. You will be working under the service department and be based remotely in Jakarta, Indonesia. This position will report to our Service Engineering Manager (based in Hong Kong)
This is a very hands-on role and will require a degree of flexibility to travel to customer sites around Indonesia when needed, and occasionally during out-of-office hours on weekdays and weekends. On a typical day you can be found examining BESS issues remotely, diagnosing solutions, speaking with clients on what next steps to take to resolve their issues, working with internal teams on engineering problems, document troubleshooting guides for other technicians to use, issue tickets to create a log of issues, and work with supply chain to organise and maintain spare parts inventory in your region.
Good customer communication skills are required to help them solve customer issues remotely. And, in some cases, fly out to site to resolve more difficult issues in person. You will also help find, organise, train, and delegate contractors that are closer to remote sites.

At Ampd, we've created the world’s first energy storage system (ESS) for challenging environments.
We're bringing cleaner, quieter power to the most demanding work sites, transforming the construction industry into a more sustainable future for all.
Our focus is on driving the energy transition, using state-of-the-art battery energy storage technologies, connectivity and data science to electrify, connect and optimize the industrial and construction sectors.
We’ve developed the Ampd Enertainer™, an advanced and compact energy storage system (ESS) to replace the dirty, noisy and hazardous diesel generators that power the world’s construction.
Know when, where and how your clean, quiet power is used. Get connected!