Industry: Medical Equipment / Devices
Job Category: Medical / Health - Technician
Key Responsibilities
Deliver exceptional customer service and technical problem resolution at client sites
Maintain equipment and proactively resolve potential issues to maximize uptime
Train customers on operation and maintenance of pharmacy automation systems
Respond to service requests within SLA requirements
Collaborate with service teams to resolve complex technical issues
Assist with new automation installations as needed
Document issues and resolutions in Salesforce Field Service Lightning
Provide product feedback to drive continuous improvement
Work independently with minimal supervision
Requirements
Associate's degree in Electronics, Mechanical, Robotics, or Biomedical Engineering Technology preferred, plus 3-5 years field service experience (or equivalent combination of education and relevant experience)
Valid driver's license and clean driving record
Within commutable distance of San Jose CA
Preferred Skills and Experience:
Strong customer service orientation
Proficiency with Windows operating systems and Microsoft Office
Knowledge of computer networking, router/switch configuration, and file management
Strong mechanical aptitude and ability to use hand tools for complex equipment service
Experience with digital multi-meters and electrical testing equipment
SQL knowledge a plus
Physical Requirements
Daily car travel (average 4 hours per day) with occasional air travel
Ability to lift/carry up to 50 pounds frequently, 100 pounds occasionally
Stand for extended periods (up to 10-12 hours when necessary)
Skills and Certifications [note: bold skills and certification are required]
Proficiency with Windows operating systems and Microsoft Office Knowledge of computer networking, r
Security Clearance Required: No
Visa Candidate Considered: No
Compensation
Base Salary - USD $60,000 to $80,000
*** Never repost ***
Full-time
Benefits - Full
Relocation Assistance Available - No
Commission Compensation - No
Bonus Eligible - No
Overtime Eligible - No
Interview Travel Reimbursed - No
Candidate Details
2+ to 5 years experience
Seniority Level - Other
Management Experience Required - No
Minimum Education - Associate's Degree
Willingness to Travel - Often
Screening Questions
Do you have a valid driver's license and clean driving record
This requires health certification with current vaccinations, are you able to commit to updating vaccinations if necessary
Central Business Solutions Inc (CBS), founded in 2000 and headquartered in Newark, California, has carved a niche for itself in the global business solutions market. Our experience spans across various industries, serving both small businesses and Fortune 500 companies. Here's a breakdown of our core offerings:
Technology Solutions: CBS acts as your IT department's backbone, offering a comprehensive suite of services. We provide expert guidance on crafting a technology strategy that aligns with your business goals. This includes consulting on system architecture and implementation, ensuring your infrastructure is built for efficiency and scalability. Our expertise extends to software development, crafting custom solutions or integrating existing ones to streamline operations. But CBS doesn't stop at setup; we also provide ongoing maintenance and support to keep your technology running smoothly.
Outsourcing: Whether you need to supplement your existing IT staff or completely outsource your IT department, CBS offers flexible solutions. We can provide qualified personnel to handle specific tasks like software development, UI/graphic design, or recruitment. Alternatively, we can take over the entire IT management responsibility, freeing your internal team to focus on core business functions.
Consulting: Our expertise extends beyond technology. CBS offers consulting services to help you achieve your overall business goals. Our team of experienced professionals can analyze your operations and identify areas for improvement. We'll develop data-driven strategies to streamline processes, enhance efficiency, and ultimately deliver bottom-line results.
In essence, Central Business Solutions Inc goes beyond just being a vendor. We position ourselves as a strategic partner for businesses. By combining our IT prowess with business acumen, we help clients optimize technology infrastructure, streamline operations, and achieve sustainable success.
