Main Job is to support Cohu TnI equipment (NY20, NY32W, Neon, Neon Booster) at TI Clark.
Under general supervision, responsible for supervising the field service staff in customer support activities involving installation, engineering, repair and upgrading of equipment and systems for customer.
Bachelor’s degree in an Engineering discipline or equivalent related experience.
With eight (8) years experience in relation to customer service.
Ability to read schematics, assembly drawings and detailed blueprints; use common tools, customized or specialized tools and mechanical fixtures.
Possess advanced electro-mechanical and pneumatic troubleshooting skills.
Must possess and demonstrate data base skills.
Ability to use diagnostic terminal at an advanced level.
Computer literate with a working knowledge of Word and Excel analysis
Able to conduct level 2/3 training
Must possess good communication and presentation skills.
Adaptability & Learning Agility
Technical Expertise
Problem Solving & Decision Making
Communication
Teamwork
Accountability & Results Driven
Customer Focus
Safety & Policy Compliance
Manage Change
Financial Acumen
Relationship Building
Developing Others & Teams
Product Knowledge
Technical Expertise
Customer Service Management
Project and Program Management
Cohu is the leading supplier of semiconductor test handlers and contactors, and a growing provider of automated test equipment, inspection & metrology solutions, and data analytics software to optimize semiconductor manufacturing yield and productivity. Cohu’s differentiated and broad product portfolio enables optimized yield and productivity, accelerating customers’ manufacturing time-to-market.
Cohu is a publicly traded (NASDAQ: COHU) global company with headquarters in Poway, CA. We have a global footprint with ~3,000 employees.
We are the leading supplier of Semiconductor Test and Inspection & Metrology Handlers and Test Contactors. We have market leadership in RF Power Amplifier/Front-End Module Testing.
