This field service engineer role will include, repairs, service and maintenance to a range of forklift trucks and material handling equipment.
The role is based in the Norfolk/ Suffolk region, covering the NR & IP postcodes. Ideally this role will be based in the centre of the patch around Norwich. This is an Up-skiller position
To find, diagnose and rectify faults on customer FLT’s as deemed necessary, with all that this entails, and order the necessary spare parts as efficiently as possible
To adhere to all company H&S and Environmental and site policies, procedures and practices and ensure we operate in an environmentally safework place
Ensure K1SS and all paperwork/Itsystems are completed accurately and within the stipulated time period and with the relevant order numbers
Liaise with the first line of management for authorisation of parts and process order numbers accordingly
Work under own initiative without constant supervision
To ensure all allocated work is adhered to and to notify Manager or Controller if in arrears
Ensure that the specified Engineering Standards and Safe Working Practices and all Company Policies and Proceduresarefollowed at all times
To ensure that all stock levels/movement records are accurate and correct
To obtain hour meter readings /site information as requested by Controllers
Ensure all company issued equipment is kept in a satisfactory condition and report any failures
To take on any reasonable additional duties as required by the Manager to ensure the smooth running of the department
Any other duties which arise as a result of duties as above
This list of duties and responsibilities is not intended to be exhaustive but is to be used as a guideline for the job in question
There is a need for a flexible approach to this jobin order forthe company to achieve its objectives
Health & Safety
The responsibility for employees’ health and safety does not rest entirely with the Company and its management. As an employee, irrespective of your position in the Company, youhave a legal duty of care toadhere to the company policy at all times You must maintain a safe and healthy working environment, take care of your own health, safety and environment at work and of other colleagues & other individuals on site who may be affected by your actions or omissions.
NVQ Level 3 or equivalent associated occupation - to be up-skilled to match
Electrical hydraulic and/or mechanical competencies
Hold a full and valid driving licence

Are looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of supply chain solutions is our home. KION is shaping world trade – globally, regionally, locally. We ensure that supply chains reach their full potential: fast, efficient, smart, sustainable and reliable.
Our 42,000 employees make a real difference, helping us to become who we are today: The Supply Chain Solutions Company. Our people’s passion is innovating, automating, and orchestrating solutions for our customers’ supply chains.
Would you like to be part of our international team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a global group, including the possibility of working at one of our locations abroad on a temporary basis. Regardless of which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape how we act and how we work with colleagues, managers, customers, suppliers, and applicants both at home and abroad.
KION is the architect of global, regional and local supply chains. Our brands are well established:
Dematic is the global leader in intelligent supply chain and automation solutions. The Linde Material Handling and STILL brands serve the premium and higher value segments of the industrial truck market. Baoli focuses on industrial trucks in the lower value and economy segments.
As a provider of comprehensive supply chain solutions with a worldwide service network, KION has a global presence and a regional focus on the needs of its customers. KION brands keep the world moving.
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