Thermo Fisher Scientific

Field Service Engineer

Thermo Fisher Scientific  •  Hsinchu, TW (Onsite)  •  16 days ago
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Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Responsibilities and work include:

  • To support Micron Taichung, perform on-site installation of complex equipment and follow testing procedures to ensure accurate functioning.
  • Conduct on-site scheduled planned maintenance visits
  • Provide fixing and repair support for customers and other field service personnel
  • Cultivate and develop positive working relationships with customers, system users and company personnel
  • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
  • Complete and submit field service reports
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various TMO system documentation
  • Provide feedback for various reports including identifying and isolating remarkable problems with system
  • Act as a subject expert and resource for training

The Requirements

This position is ideal for an experienced service engineer wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas. The successful candidate will possess the following combination of education and experience:

  • Typically requires a University degree or equivalent experience in electronic system solving
  • Typically requires 2-7 years hands on technical experience installing, fixing, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems.
  • Experience solving and repairing ultra high vacuum and high voltage systems is highly desired.
  • Ability to deal effectively with customers
  • Excellent interpersonal communication skills
  • Proven track record to solving complex systems and subsystems down to component level
  • Literate in MS DOS and Windows software environments
  • Able to read and interpret schematics
Thermo Fisher Scientific

About Thermo Fisher Scientific

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

For more information, please visit www.thermofisher.com.

Industry
Biotech & Life Sciences
Company Size
10,000+ employees
Headquarters
Waltham, MA
Year Founded
Unknown
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