Job Description

About ZEISS

ZEISS is a global leader in optics and optoelectronics, founded in Germany in 1846 and operating in over 50 countries. ZEISS Japan, established in 1911, supports customers across the semiconductor, industrial, medical, and research sectors with market-leading precision technologies.

The Role

As a Field Service Engineer, you will install, maintain, and service MultiSEM systems, ensuring high uptime and customer satisfaction. This is a customer-facing, field-based role with travel across Japan.

Key Responsibilities

• Troubleshoot, repair, and maintain MultiSEM and related systems
• Perform preventive maintenance, calibration, and component replacement
• Provide on-site technical support and customer training
• Prepare service reports and technical documentation
• Communicate technical issues to customers and internal support teams

Required Experience

• 3–5 years’ experience as a field service engineer supporting complex equipment (E-Beam preferred)
• Semiconductor industry and FAB experience
• Strong troubleshooting and analytical skills
• Business-level Japanese and English communication

Preferred:

• X-ray systems, PC repair, precision measurement equipment, ZEISS/ZEN software experience.

Employment Conditions

Contract Period: Indefinite

Probation Period: 3 months (extendable up to 6 months)

Work Locations (assignment possible to any):

• (Field-based role with domestic and occasional overseas travel)
• Tokyo: 2-10-9 Kojimachi, Chiyoda-ku, Tokyo 102-0083
• Osaka: 3-35-22 Tarumi-cho, Suita-shi, Osaka 564-0062
• Nagoya: Global25 2F, 25 Takara-ga-oka, Meito-ku, Nagoya-shi, Aichi 465-0043

Working Hours: 9:00–17:30 with 60 minutes break time

Holidays & Leave: Approx. 125 days per year (weekends, public holidays), Year-end/New Year holidays (Dec 29 – Jan 4). Paid leave: 14–20 days in year one, 20 days in year two, 21–25 days thereafter

Overtime May occur depending on business needs; compensated per law and company policy

Smoking Policy: No smoking on company premises

Salary & Benefits: Annual salary: ¥4,500,000 – ¥7,000,000+ (gross) Bonus: Paid in accordance with company policyCommuting allowance provided

Insurance: Health insurance, Employees’ pension, Unemployment insurance, Industrial Accident Compensation, Nursing care insurance.

Your ZEISS Recruiting Team:

Lameez Peer, Maho Hatabayashi （畑林 真帆 - ハタバヤシ マホ）, Nagisa Murakami （村上 渚）