Job Description

Job Purpose or Objective(s): Supports, implements, and maintains advanced audio-visual systems within CNOs Government and health environments. Ensures the integration and operation of sophisticated AV technologies, including video conferencing systems, digital displays, and audio solutions.

Regular/Full Time, 100% Onsite
Monday-Friday 8:00 am to 4:30 pm​

Primary Tasks:

1. Perform moderately complex tasks involving the design, configuration, installation, and maintenance of IPTV and digital signage video distribution systems and audio systems.
2. Set up and teardown of equipment for special events including sound systems, cameras, screens (Projection, Digital, LED), and other needed furniture /equipment.
3. Design, configure, install and maintain command-and-control systems.
4. Act as an on-site liaison for vendor and manufacturer phone support to reduce external labor costs. Provide hands-on assistance during vendor troubleshooting sessions, ensuring quick and effective resolution of technical problems. Also, will work to maintain strong relationships with vendors to facilitate smooth support and service processes.
5. Assist in training Field Service Engineer 1s in fundamental system knowledge, management, and troubleshooting techniques. Develop training materials and conduct hands-on training sessions with team members and users
6. Maintain detailed inventory logs of AV equipment and supplies. Ensure storage areas and workspaces are meticulously organized, clean, and functional. Conduct regular inventory audits to track equipment usage, availability, and condition.
7. Perform other duties as assigned.

Requirements:

• Bachelor's degree in Audio and video technology, broadcasting, audio production, video production or related field, or CTS certification, or 4 years related work experience.
• 2-3 years' experience supporting Live production systems or integrated Systems Infrastructure.
• Experience in managing, monitoring, and troubleshooting Systems infrastructure based on best practices.
• Analog/digital signal distribution system troubleshooting knowledge
• Server operating system, virtual switching matrix software use, and troubleshooting knowledge
• Networking infrastructure operations and basic troubleshooting knowledge
• AV Certifications a plus (CTS, Q-SYS, Crestron, AMX/Harman)

1. Perform moderately complex tasks involving the design, configuration, installation, and maintenance of IPTV and digital signage video distribution systems and audio systems.

2. Set up and teardown of equipment for special events including sound systems, cameras, screens (Projection, Digital, LED), and other needed furniture /equipment.

3. Design, configure, install and maintain command-and-control systems.

4. Act as an on-site liaison for vendor and manufacturer phone support to reduce external labor costs. Provide hands-on assistance during vendor troubleshooting sessions, ensuring quick and effective resolution of technical problems. Also, will work to maintain strong relationships with vendors to facilitate smooth support and service processes.

5. Assist in training Field Service Engineer 1s in fundamental system knowledge, management, and troubleshooting techniques. Develop training materials and conduct hands-on training sessions with team members and users

6. Maintain detailed inventory logs of AV equipment and supplies. Ensure storage areas and workspaces are meticulously organized, clean, and functional. Conduct regular inventory audits to track equipment usage, availability, and condition.

7. Perform other duties as assigned.

Bachelor's degree in Audio and video technology, broadcasting, audio production, video production or related field, or CTS certification, or 4 years related work experience.

2-3 years' experience supporting Live production systems or integrated Systems Infrastructure.

Experience in managing, monitoring, and troubleshooting Systems infrastructure based on best practices.

Analog/digital signal distribution system troubleshooting knowledge

Server operating system, virtual switching matrix software use, and troubleshooting knowledge

Networking infrastructure operations and basic troubleshooting knowledge

AV Certifications a plus (CTS, Q-SYS, Crestron, AMX/Harman)

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

• Free gym membership
• Free access to employee health clinic
• Free lunch for casino & resort associates
• Earned wages access once per week for hourly Associates
• Pet insurance
• Paid vacation / sick time
• Medical / Dental / Vision
• 401(K) with company match
• College tuition reimbursement
• Short-term disability, long-term disability, and family leave
• Employee assistance program
• Employee prescription program
• CNO Paid Life Insurance
• Teladoc
• On Site Dental Clinics (Jet Dental)
• On Site Mammogram Services
• Free diabetes and hypertension monitoring benefit (Livongo)
• Accolade- Concierge Benefits Program
• Wellness Program that equals savings on health insurance cost (Virgin Pulse)
• Maternity Care Program
• (Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

• Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
• Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
• Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates

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