Do you want to make a difference and shape the world sustainably? Then you’ve come to the right place. As an internationally operating family business in its fourth generation, we offer you a secure, trusting environment and the opportunity to enhance your career within the Melitta Group. Our diverse team is fully devoted to the innovative power of our founder and inventor of the coffee filter, Melitta Bentz. The professions and your opportunities with us are just as diverse as our product and brand portfolio. Apply now – make it happen.
Are you equally enthusiastic about coffee and technology? Then Melitta Professional is the right place for you! We operate internationally and inspire our customers with comprehensive coffee solutions from a single source: innovative machines, delicious speciality coffees, digital solutions and first-class service – everything fits together perfectly for our customers. You will find our portfolio in the catering sector, hotel industry, petrol stations, fast-food restaurants and many other segments of the food takeout market. Our headquarters with our own development and production facilities are located in Minden, but you can find our sales companies and our in-house technical customer service all over the world. Join us in inspiring people around the world with our delicious coffee specialities and become part of our dedicated team.
The Field Service Dispatcher is the central point of coordination for daily field-service operations. You will plan and optimise technician deployment, balance customer commitments and service priorities, and keep work moving efficiently from dispatch through completion. This role suits an organised, proactive professional who enjoys solving operational challenges and making informed scheduling decisions in a fast-paced environment.
In this role, you will:
Desirable Experience
As an international family business with many years of experience, it is important to us that you feel at home in the Melitta family.
What’s in It for You

For over 100 years we have been inventing products that make everyday life for people all over the world more enjoyable, more pleasant and simpler. We not only produced the first coffee filter, but also the first ground coffee in vacuum packaging in Germany, the first filter coffee machine, sandwich paper, and aluminium foil as a universally useful household foil.
We owe the unique success of our company to our employees, who make all the difference with their wealth of ideas and inspiration. They dedicate themselves with enthusiasm and passion to our B2C and B2B brands such as Melitta®, wkup®, Cilia®, Toppits®, Albal®, Handy Bag® Bacofoil® , Swirl®, Wrapmaster®, Caterwrap®, WOLF PVG®, NKS/NKB®, coffee at work® / water at work®, Cafina®, ACW® and many more. And they get to the heart of new trends and needs early on in order to develop products that will become part of our everyday lives in the future.
At Melitta we appreciate and trust each other, we are a team that wants to achieve great things together. Everyone is given responsibility, everyone can develop personally. We see challenges as opportunities, we see potential in change. Our varied fields of business and our individual skills and experience offer countless opportunities to enrich one another and to drive us forward together.
Our employees give a lot. We don't want to give them less back. That's why we support their careers with opportunities for training and further education. And we help maintain a good work-life balance with flexible working time arrangements, childcare facilities and health programmes.
We are always on the lookout for new faces and talented people who want to excel in a strong team to make the world a little better. In a family business that is socially responsible and committed to equal opportunities, diversity, tolerance and sustainability.