SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham, Gaia, Foundry, etc.) to join our team. As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve unique and complex problems. This role may involve collaborating closely with users worldwide and providing direct feedback regarding software feature enhancements. Additionally, you will play a vital role in promoting collaboration across a global enterprise, ensuring continued success for our customers.
Job Requirements:
Desired Qualifications:
SHINE Systems is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
SHINE Systems is a Trusted Leader in Multi-Intelligence Analysis, Cybersecurity, Technology Integration, and Mission Support Services.
Who is SHINE?
A passionate community of specialists working on teams around the globe to support client missions. Our goal is to provide service that is forward-thinking, collaborative, and reliable. Together, we work hard to create comprehensive and actionable solutions to critical problems.
New threats require new skills. SHINE Systems deploys and manages specialists in Mission Support, Cybersecurity, Multi-intelligence Analysis, and Software engineering stateside and in hazardous areas around the globe.
We support federal clients with the critical skills and information to empower decisive action for over a decade.
SHINE Systems is a three-time INC 500|5000 company and has been ranked #3 on the Washington Technology “Fast 50” fastest-growing small businesses in the government market.
We remain dedicated to helping give back to our community as we grow our company. We are a proud SBA-certified HUBZone small business headquartered in Charlottesville, Virginia.
One Mission. One Team. Our subject matter experts empower decisive action by providing critical information wherever your mission requires.
