Kiva Confections relies on the Field Sales Representative (FSR) to manage and grow relationships with accounts in assigned geographic markets. The FSR will be the primary point of contact for these accounts and will be responsible for achieving revenue targets, developing and executing collaborative programs with Kiva's retail partners, building relationships, and identifying and closing new business opportunities within their assigned territory. This position reports to the Senior Sales Manager.
Integrity and Interpersonal Skills: We're seeking a candidate with unquestionable integrity, strong interpersonal skills, a sense of urgency, and a strategic, approachable style.
Cross-Functional Collaboration: The ideal candidate will enjoy collaborating with field marketing, utilizing category and shopper insights to align chain-specific program goals and go-to-market strategies.
Problem-Solving and Negotiation: The ability to problem-solve, maintain a solution-oriented attitude when facing account issues or objections, and negotiate effectively to achieve mutual business objectives is essential.
Account Management and Sales Success: Prior experience in account management, with the ability to sell premium products in price-sensitive markets and build relationships that drive revenue and market share growth is required.
Customer Service and Organizational Skills: Excellent customer service, organization, and attention to detail are vital, along with knowledge of competitive trends.
Technical Proficiency: Proficiency with Google Suite and CRM tools is necessary; Salesforce experience is a plus.
Influence and Communication: The ability to build and exert influence both internally and externally, and excellent communication skills are key.
Industry Enthusiasm: A passion for the cannabis industry is desired.
Revenue Generation: Meeting or exceeding assigned revenue targets by actively managing and expanding sales within existing accounts and proactively prospecting for new business.
Relationship Management: Building and maintaining strong relationships with key decision-makers at assigned accounts, including owners, buyers, dispensary managers, budtenders, and other relevant stakeholders.
Collaborative Program Development: Working closely with Kiva Trade Marketing Managers, and retail partners to design and implement Sales Driving Activities that include, but not limited to: promotional programs, incentives/contests, customer displays and merchandising, product launches, brand and product training, and other initiatives that drive sales and enhance brand visibility.
Data-Driven Decisions: Data and analytics provide insights that drive decision-making, strategy development, and performance measurement, enabling you to understand your business and achieve success.
New Business Development: Identifying and pursuing new business opportunities within the assigned market, including targeting new accounts and expanding Kiva brands and product distribution within existing accounts.
KPI Achievement: Contributing to the achievement of company-assigned Key Performance Indicators (KPIs) related to field activities, sales, distribution, and brand awareness.
CRM Ownership: Oversee and execute daily interactions with retailers and all relevant field activities within the Salesforce platform. This includes, but is not limited to, ensuring that all retailer contact information is accurate and up-to-date, logging all interactions and activities, and managing any follow-up tasks or actions.
Physical Requirements
Kiva was founded in 2010 with a clear mission - change how the world views and uses cannabis for the better. Frustrated by the inconsistent, low-quality edibles available at the time, a young couple began making chocolate bars out of their Bay Area home kitchen. Today, their award-winning chocolates, mints, and gummies are the most trusted, recommended, and sought after on the market. For this, Kiva has become the most recognized edible brand in cannabis with a loyal customer base throughout thousands of dispensaries and a direct to consumer hemp channel across 36+ states.
