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Cheltenham
Job Family
Customer Service & Sales
Job Type
Full Time
Posted Date
02-Oct-2026
As a Field Sales Advisor, you’ll represent Virgin Media O₂ out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k–£70k.
Day to day, you’ll:
You’ll be supported from day one. You’ll start with a two-week, full-time induction (Monday–Friday, 9am–5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once you’re out in the field.
"The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales."
This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so you’ll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process.
Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
When you work with us, you’ll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business.
Who we are
At Virgin Media O₂, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles.
We’re proud to be named one of the Financial Times Top 500 Best Employers for 2026.
The must haves
To be successful in this role, you’ll bring:
The other stuff we are looking for
Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If you’re confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression.
What's in it for you
Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off.
You’ll also have access to:
Next steps
If this sounds like a place where you could belong, we’d love to hear from you.
The next steps are:
#LI-DNI
We’re Virgin Media O2 and we’re here to upgrade the UK.
Virgin Media O2 combines the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely-available broadband speeds.
We’re a customer-first organisation that brings a range of connectivity services together in one place with a clear mission: to upgrade the UK.
We are the corporate brand of the 50:50 joint venture between Liberty Global and Telefónica SA, and are one of the UK’s largest businesses.
