Job Description

About Wolters Kluwer

As a global provider of expert information, software and services, Wolters Kluwer makes professionals work better and solve complex problems with confidence in an ever-changing world. Every day, our customers face decisive moments that impact the lives of millions of people and shape tomorrow’s society.

The Legal Software business unit, part of Legal & Regulatory division, commits to ‘deliver deep impact when it matters most’ by supplying lawyers and legal professionals across Europe with innovative workflow solutions. Today, more than 150,000 legal professionals use our software daily to improve their efficiency and performance, reduce risk, and make critical decisions.

We work side-by-side with our customers to continuously improve our software solutions, as a trusted partner. Through this focus on innovation and customer success, we have become a leading legal tech provider in Europe in just a few years.

With a highly diverse team of more than 350 employees across Europe, we strive to create an inclusive culture where our talented employees are our greatest strength. We like inspiring each other, encouraging each other, and working closely together across borders, and have a true entrepreneurial spirit.

We believe that with the right people, processes, and technology you can create a path to excellence and turn the ordinary into the extraordinary.

About the Role:
As a Field Sales Representative, you will be the face of our organization, responsible for promoting and selling our diverse portfolio of products and services to customers within a defined territory. While the role covers a specific territory, all customer interactions will be conducted remotely (video meetings, phone calls, and digital channels). You will engage directly with customers to introduce them to our offerings, build rapport, and drive sales. Your role is crucial in generating new business and nurturing existing relationships to help us achieve our business objectives.

Responsibilities:

• Conduct structured direct sales activities primarily through remote channels (video calls, phone, and digital communication).

• Demonstrate and present our products/services to potential customers.
• Engage with customers to understand their needs and interests.
• Meet sales targets and objectives as directed by management.
• Stay updated on market trends, competitor activities, and customer preferences.
• Assist in creating, monitoring, and revising lead generation plans to build a robust pipeline.
• Maintain accurate records of customer interactions and sales activities.
• Complete necessary sales documentation and reporting.
• Participate in training sessions to enhance product knowledge and sales techniques.
• Provide valuable feedback to improve products, services, and sales strategies.

Skills:
• Communication: Ability to clearly articulate product benefits and engage customers.
• Customer Service: Strong focus on addressing customer needs and providing excellent service.
• Sales Techniques: Basic understanding of sales methods and tactics.
• Organization: Efficiently manage schedules, appointments, and sales activities.
• CRM Tools: Familiarity with customer relationship management software.
• Product Knowledge: Basic understanding of the company’s products/services.
• Negotiation: Ability to engage in discussions around product/service terms.
• Market Research: Skills to assess market trends and customer preferences.

Location: Bois-Colombes (Hauts de Seine) - hybrid

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.