Job Description

At DP World, we are looking for a Field Sales Manager to join our growing Freight Forwarding business in Istanbul/Türkiye. In this role, you will be responsible for developing new business opportunities, managing customer relationships, driving revenue growth across our Air Freight, Ocean Freight, and Project Cargo services, while also supporting strategic tender opportunities. You will spend most of your time in the field, meeting customers, identifying opportunities, and building long-term partnerships while collaborating closely with internal teams to deliver tailored logistics solutions. You will also coordinate tender activities for strategic and global customers, ensuring high-quality commercial proposals and effective cross-functional collaboration.

Your Responsibilities:

• Identify, develop, and convert new business opportunities across Air Freight, Ocean Freight, and Project Cargo services.
• Conduct regular customer visits to strengthen relationships and identify growth opportunities.
• Build and manage a healthy sales pipeline through proactive lead generation and opportunity qualification.
• Achieve assigned revenue and gross profit (GP) targets.
• Prepare, present, and follow up on customer quotations and commercial proposals.
• Lead and coordinate customer tender (RFI/RFQ/RFP) processes in collaboration with Pricing, Operations, Product, and regional teams.
• Manage strategic and global tender opportunities, ensuring timely submission of competitive and customer-focused proposals.
• Analyze tender requirements, commercial risks, and customer expectations to develop winning commercial solutions.
• Build and maintain strong relationships with key accounts while supporting long-term customer growth and retention.
• Collaborate with Pricing, Operations, Customer Service, Product, and regional commercial teams to deliver competitive logistics solutions and support strategic customer tenders.
• Coordinate cross-functional stakeholders throughout the tender lifecycle to ensure alignment and successful execution.
• Maintain accurate customer, opportunity, tender, and pipeline information within the CRM system.
• Monitor market trends, customer needs, and competitor activities to identify business opportunities.
• Manage and grow an assigned customer portfolio while ensuring high levels of customer satisfaction.
• Ensure compliance with DP World's commercial policies, sales procedures, and reporting standards.

Your Profile:

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum 2–5 years of sales experience, preferably within Freight Forwarding, Logistics, or a service-based industry.
• Experience in field sales, business development, customer acquisition, and account management.
• Experience managing customer tenders (RFI/RFQ/RFP) or supporting commercial bidding processes is an advantage.
• Experience working with strategic or key accounts in an international business environment is preferred.
• Good understanding of Air Freight, Ocean Freight, and logistics solutions is an advantage.
• Experience using CRM systems such as Salesforce or Microsoft Dynamics 365.
• Excellent command of written and spoken English.
• Strong communication, presentation, and relationship-building skills.
• Strong project coordination skills with the ability to manage multiple stakeholders and deadlines.
• Customer-oriented and results-driven mindset.
• Excellent planning, time management, and organizational skills.
• Ability to identify customer needs and develop commercial opportunities.
• Strong negotiation, follow-up, and problem-solving skills.
• Ability to build strong relationships across functions and coordinate effectively with global and regional teams.
• Self-motivated, proactive, and comfortable working independently in a field-based sales environment.
  

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone

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