Job Description

ACG_3967_JOB Our client is a leading express delivery and logistics company in Vietnam, seeking experienced professionals to join their organization. Business Development & Sales Target Achievement Proactively identify and acquire new customers while maintaining and expanding business relationships with existing clients. Ensure the achievement of assigned sales targets, shipment volumes, and revenue objectives. Customer Relationship Management Build and maintain strong, long-term relationships with customers. Conduct regular customer meetings and discussions to understand their needs and increase their utilization of the company's services. Address customer inquiries and provide consultation on suitable solutions based on their specific requirements. Business Opportunity Identification & Development Proactively approach potential customers and expand market coverage. Analyze customer needs to recommend appropriate and effective logistics solutions. Sales & Marketing Support Keep customers informed about promotional programs, special offers, and newly introduced services. Adhere to the company's pricing policies and collaborate with relevant teams to support marketing activities when required. Customer Account & Sales Opportunity Management Monitor and manage customer relationship activities to ensure timely and effective customer support. Coordinate with relevant departments to enhance service quality and improve the overall customer experience. Other Responsibilities Perform other duties as assigned by management. Requirements At least 2 years of experience in express delivery, freight forwarding, or logistics, with preference given to candidates who have previously managed express delivery services. Advanced proficiency in Microsoft Excel, including Pivot Tables and Macros. Familiarity with pricing systems or Configure, Price, Quote (CPQ) platforms is an advantage. Strong understanding of air freight (AFR) cost structures, applicable surcharges, and profit margin mechanisms. Ability to lead teams, provide training, and effectively develop team members. Process-oriented mindset, strong attention to detail, and good document management and record-keeping skills. Strong analytical thinking, problem assessment capabilities, and the ability to develop appropriate solutions based on customer requirements. Clear and effective communication skills, with the ability to collaborate efficiently across multiple departments. Proactive, highly responsible, and committed to maintaining high standards of work quality. Ability to adapt and perform effectively in a dynamic, high-pressure working environment. Benefits Competitive salary with performance-based and project-based bonuses. Full salary during the two-month probation period. Full participation in social insurance, health insurance, and unemployment insurance, together with paid leave in accordance with regulations. Insurance contributions based on 85% of the official salary. 12 days of annual leave, with one additional day granted for every five years of service. Professional training and development opportunities, with support from colleagues across the Group. Exposure to international and cross-border business activities. Dynamic and creative working environment with opportunities to work with new technologies. Contact: Tran Tran Due to the immense number of applications, only shortlisted candidates will be contacted.