About the job

As a Field Sales Engineer, you’ll play a pivotal role in connecting technical solutions to customer needs. This position is ideal for professionals who thrive in dynamic environments and enjoy blending technical expertise with relationship-building. You’ll be responsible for leading design activities, presenting solutions, and supporting sales efforts to help customers achieve their goals. You will report directly to the Manager, Network Field Sales Engineering.

Requirements

• Lead and support design and sales activities, ensuring customer requirements are met.

• Act as a trusted technical advisor for prospects, customers, and the sales team.

• Determine business and technical requirements and ensure effective communication of proposed recommendations to senior management

• Present products and technical proposals to end-users during consulting engagements to address their often-complex requirements, design value-driven architectures, and explain the application and ROI of these solutions.

• Support the sales team by delivering compelling recommendations which directly results in the closing of new sale

• Partner closely with internal teams to ensure customer requirements are met.

• Ensure revenue quota, deployment and service objectives are met while maintain a high level of prospect/customer satisfaction

• Assist in the development of sales strategies and solutions to help ensure objectives are met

• Provide follow-up support by disseminating technical information on specific applications

• Research and write the responses to technical sections of RFI/RFP’s

• Form relationships with client’s technical staff to identify new opportunities

• Lead the gathering of architecture, design and presentation of solutions to meet the prospect’s needs

• Drive and support pre-sales pilots, demonstrations, PoCs, evaluation and benchmarks

Qualifications

• BS in CS, Information Systems, related domain or equivalent years of industry related experience.

• 5+ years’ experience as a Sales or Networking Engineer or equivalent supporting scale-out data center or HPC customers

• Deep knowledge of data center technologies, cloud switching, and virtualization.

• Knowledge of Server and Storage virtualization

• Excellent communication and presentation skills with a proven track record of developing relationships at engineering, commercial and CxO levels

• Strong organizational skills and the ability to work independently, especially in remote settings.

• Proven Technical Translator skills, ability to explain technical concepts to non-technical audiences

• Knowledge of networking and complex software integration

• Demonstrated experience prioritizing workload and identifying areas/making recommendations for improvements on existing process

• Consulting, pre-sales and/or sales engineering experience preferred

• Demonstrated skills ensuring programs and policies are consistent with the strategic plans and initiatives of the Company

• Established computer skills, MS Office (Word/Powerpoint/Excel) a must. Leading graphics programs (Illustrator/Photoshop) a plus.

• A passion for customer satisfaction and continuous improvement.

• Detail oriented, analytical, with excellent prioritization skills

• Creative in your ability to document your proposals (graphic design experience a plus)

• Self-motivated and work effectively in remote offices if needed.

• Fanatical in your passion for customer success