Job Description

Alfa Laval is looking for a Field Sales Account Manager - Ocean Service UK & Ireland

Please note this is a remote position covering Scotland and North England. The ideal candidate should be located in this area.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. 

Who you are 

You are a people person and proven sales achiever with an ability to open doors and generate extra value in client relationships external customers. You possess first-class digital competencies and communication skills and combine these with a passion for customer success. This enables you to create significant and meaningful impact externally and in the wider organisation. You are a team player with the ability to manage multiple stakeholders across complex, multinational relationships by aptly applying relational skills. 

Because you are methodical and organised, with an eye for detail and excellent time-management, you can perform at a high level when there are multiple requests, contributing positively towards creating and growing a high performing and inclusive culture in the team. 

It is in your nature to be customer focused and go out of your way to find solutions to problems and obstacles that you encounter. As a self-starter, you have a proactive, not reactive aptitude. 

First and foremost, you are a team player with a curious and agile mind. You are proudly environmentally aware and have a sustainable approach in reducing your personal and business impact on the environment. 

About the Job

Working within the Ocean Division in the UK&Ireland Sales Company, as an Account Manager you will play a key role in promoting and selling Alfa Laval products and services. You’ll be one of the first points of contact for our customers, ensuring their needs are met with speed, accuracy, and a proactive approach.  

The successful candidate should be located in the UK, ideally in Northern England or Scotland.   

Due to the wide range of products and solutions that are offered by Alfa Laval, the exact nature of the tasks within the role will be varied.

Your responsibilities will include:

• Direct sales responsibilities, ensuring customer success for your assigned accounts, handling all activities from inquiry to order.
• Generate and nurture leads, converting them into orders.
• Focus on growth and development of assigned accounts
• Driving and owning frame/fleet agreements to maximise efficiency and growth.
• Collaborate with the other teams such as Business Development, P&A and Business Unit in order to grow the business.
• Engage actively with the market, focusing on customer interactions, including regular in person engagement, understanding customer needs, and delivering product and service value.
• Follow established sales processes and guidelines to promote and sell Alfa Laval products and services. 
• Develop value based quotes that reflect customer needs and highlight unique selling points.
• Actively follow up on quotes to ensure the proposed value is understood and matches customer needs.
• Provide direct support to customers during the quotation process.
• Conduct regular account reviews, be present and active in the market, and aware of competitor activities with their customers. 
• Work proactively and in a structured manner within and across teams to optimise sales efficiency and improve customer experience.
• Use CRM and other tools consistently and effectively to support the sales process and decision-making.

What You Can Bring:

• Commercial or Merchant Marine industry knowledge or experience, or knowledge of equipment relevant to the marine industry. 
• Experience in field sales, account management, or a similar customer-facing role, with a proven track record of successful face-to-face customer engagement.
• High digital competence including frequent usage of CRM systems and digital communication tools.
• You understand technical products and can translate customer needs into value-based solutions.
• Excellent interpersonal skills, comfortable communicating with individuals and teams, including at senior levels.
• Strong communication skills in English.
• Strong business acumen and a high attention to detail. 
• You know how to work collaboratively across teams to achieve sales goals.
• A structured approach to managing tasks and priorities 
• Travel is part of the role within the UK & Ireland. We aim to plan travel in advance as much as possible and support a healthy work-life balance. 
• Technical education, such as a bachelor’s degree in Engineering or a related field would be a benefit.

What We Offer

• Bonus Structure: We reward your hard work and achievements with a bonus program.
• Company Car: A company car will be provided as part of your employment package.
• Holiday entitlement of 25 days + Bank holidays
• Simply Health – Health cash plan available to enter worth over £2500 annually
• Life Assurance – 4X annual salary when you remain in the pension
• Training and Career Development potential
• Cycle to work scheme
• Tech scheme benefit
• Global Opportunities: As part of Alfa Laval, you’ll enjoy the benefits of working in a global company, with opportunities to collaborate with colleagues from around the world, learn from diverse perspectives, and grow your career in an international environment.

Our commitment to integrity 

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Playing the games is mandatory.  

As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role. In addition, you will need to show your right to work in the UK. 

For More Information

Please contact our Talent Acquisition Partner – Reece Watmore – reece.watmore@alfalaval.com

Hiring Manager – Ezgi Sezen, Service Sales Manager, Ocean Division

This position will remain open until a suitable candidate is selected.

Please note that selection and interviews will be conducted on an ongoing basis. The application process may close earlier if the right candidate is identified, so we encourage you to apply as soon as possible.

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