チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話ができる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを活用した問い合わせ対応業務の自動化を通じて、CS対応の効率化から顧客体験の向上までチャネルトーク1つで解決します。
現在は日本、韓国、アメリカで展開をしています。230,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。
Channel Talk is an AI messenger that is focused on helping DTC companies provide VIP-level customer service.
We raised $40 million USD in our Series C, and are one of the fastest-growing B2B SaaS startups, currently servicing more than 150,000 brands across the world.
At Channel Talk, we believe that a good product nurtures growth in a business and that simple conversations with customers can become the driving force for success.
We help you stand out by utilizing AI to resolve repetitive inquiries so you have time to build genuine relationships through our powerful CRM and provide excellent support to your customers.
Channel Talk offers:
✅ Unlimited live chat & team chat
✅ Customer Relationship Management (CRM) platform
✅ Customizable chatbots
Want to learn more? Check us out:
🏡 Homepage: https://channel.io/en
📝 Blog: https://channel.io/en/blog
💼 Careers: https://channel.io/en/jobs 🇺🇸
https://channel.io/ko/jobs 🇰🇷
📺 Youtube:
📌 Global/KR: https://www.youtube.com/c/채널톡
📌 JP: https://youtube.com/@channel.io_JP
