Job Description

Field Quality Supervisor – Boston, MA

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Field Quality Supervisor to join our Technical Inspection Services team in the Boston, MA. This is a fantastic opportunity to grow a versatile career in Inspection Services!

Intertek Technical Inspection Services (TIS) is a partner to clients in diverse industries such as oil & gas, renewable energy, engineering, chemical, and transportation. Intertek supports our clients striving to meet the growing global infrastructure requirements and demands for secure and sustainable sources of energy through services such as inspection, expediting, technical auditing, and site construction support.

What are we looking for?

The Field Quality Supervisor will be responsible to provide regional field-based technical supervision in support of the Houston-based TIS team. Responsibilities will include, but are not limited to the routine and non-routine oversight, monitoring and auditing of company’s Technical Specialists, attendance and participation in selected/strategic pre-inspection meetings, technical engagement with both client and supplier personnel, where appropriate, and lead investigations in the field on client complaints.

Shift/Schedule: This is a Regular, Full Time position working at least 40 hours per week.

Location: Boston, MA

What you’ll do:

• Provide regular supervision, oversight, auditing and monitoring of field-based Technical Specialists on both an announced and un-announced basis to ensure quality and integrity of services

• Oversee field-based Technical Specialist for select pre-inspection meetings (PIM’s), inspections or critical testing as directed by the Technical Manager

• Lead the technical support required by the sales and business development teams with regional field perspective on technical information for large or important bids and tenders

• Execute internal or external quality investigations and provide corrective action training to Technical Specialists as required

• Engage with clients in the region to promote Intertek capabilities and provide them with technical support and insight on quality related Item

• Lead the rollout and implementation of new or strategic initiatives such as eReporting in your region

• Conduct technical interviews with potential candidates to determine whether they possess the skills and technical knowledge necessary to work as a Technical Specialist for Intertek

• Identify and monitor the disciplines and competencies of Technical Specialists to ensure Intertek and client expectations are met and exceeded

• Mentor less senior technical staff and perform other work, as required

• Complete billable work for clients, as required

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• Advanced knowledge and experience with vendor surveillance / shop inspection.

• Superior knowledge of oil and gas equipment such as pressure vessels, boilers, valves, pumps, compressors, etc.

• Clear understanding of basic procurement and fabrication processes with knowledge of relevant codes and specifications for the oil and gas industry

• Ability to make technical decisions and engineering judgments independently where limited standardization exists.

• Be aware of all Health and safety aspects when working on location.

• Must be self-motivated with organizational and time management skills.

• High degree of personal integrity and the ability to collaborate with others in a team based environment.

• Excellent interpersonal and demonstrated communication skills, both verbally and written.

• Excellent leadership and management, mentoring and coaching skills.

• Ability to promote an effective working relationship at all levels and create a positive work environment.

• Ability to travel frequently throughout the continental US (up to 80% of the time) with occasional overseas travel.

• Proficient in MS Office programs, Outlook

Preferred Requirements & Qualifications:

• Bachelor’s Degree in Engineering or equivalent work experience

• 10+ years direct field-based quality experience, preferably providing shop inspection services to the oil and gas industry

• Should possess recognized professional certifications relevant to the business (AWS/CWI, ASNT, API, ASME, NACE, etc.)

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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* Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.