Job Description

Field Project Manager - Décor Installation

Bring Brands to Life Across the Nation

At idX, we don't just manufacture retail environments, we create immersive brand experiences for some of the world's most recognized retailers. As one of the world's leading retail environment manufacturers and solutions providers, we deliver complex, custom programs that transform customer spaces at scale.

Backed by the strength and stability of UFP Industries, idX combines the resources of a global organization with the agility, innovation, and entrepreneurial culture of an industry leader.

We're seeking a hands-on, solutions-driven Field Project Manager to lead high-profile décor installation projects across multiple locations nationwide. If you enjoy working in the field, solving problems in real time, collaborating with customers, and seeing projects come to life, this is an opportunity to make a visible impact while building your career with an industry leader.

Travel: Up to 50% throughout the United States

Why Join idX?

• Lead nationally recognized retail and commercial installation programs.
• Work directly with major brands and customers.
• Enjoy significant autonomy and ownership of your projects.
• Partner with engineering, manufacturing, logistics, and project management teams.
• Be a key contributor to the successful execution of complex, multi-site installations.
• Join a financially strong organization backed by UFP Industries.
• Advance your career within a growing national organization.

What You'll Do

As the Field Project Manager, you will serve as the primary on-site representative for idX during décor installations, ensuring projects are completed safely, efficiently, on schedule, and to the highest quality standards.

Project Leadership & Customer Partnership

• Serve as the primary field liaison between customers, store personnel, installation partners, and internal teams.
• Represent idX professionally on-site and build strong customer relationships.
• Lead installation activities while ensuring alignment with customer expectations and project objectives.
• Communicate project progress, field challenges, and solutions to key stakeholders.

Installation Execution & Quality Assurance

• Review project drawings, site conditions, schedules, and installation requirements prior to project launch.
• Monitor installation quality and ensure all work meets approved specifications and customer expectations.
• Conduct site inspections and proactively identify potential risks or challenges.
• Oversee project completion and drive the reduction of punch-list items through strong field leadership.

Problem Solving & Continuous Improvement

• Troubleshoot installation, engineering, manufacturing, and site-related issues.
• Develop practical solutions that keep projects moving forward while minimizing project risk.
• Identify root causes of field challenges and coordinate corrective actions with Engineering, Manufacturing, and Project Management teams.
• Drive continuous improvement initiatives that reduce rework and field-related quality costs.

Contractor & Multi-Site Coordination

• Manage and coordinate installation subcontractors across multiple project locations.
• Support the qualification and onboarding of new installation partners.
• Train installation crews on idX quality standards, processes, and customer expectations.
• Monitor subcontractor performance and address installation deficiencies as needed.

Cross-Functional Collaboration

• Partner closely with Engineering, Manufacturing, Logistics, and Project Management teams.
• Participate in prototype reviews and first-article installations as needed.
• Identify installation risks early in the project lifecycle to prevent delays and unnecessary costs.

What Makes You Successful

You are a proactive leader who thrives in dynamic environments, communicates effectively with a wide range of stakeholders, and enjoys solving complex challenges in the field.

Education & Experience

• Bachelor's degree in Project Management, Construction Management, Business Administration, or a related field preferred.
• Equivalent combination of field installation, construction, and project management experience may be considered in lieu of a degree.
• 5+ years of experience in field project management, installation management, construction coordination, project supervision, or a similar role.
• Experience supporting retail décor installations, environmental graphics, interior signage, visual merchandising programs, store fixtures, branded environments, or commercial interiors strongly preferred.
• Demonstrated success managing multi-site projects and coordinating installation subcontractors.
• Ability to read and interpret architectural drawings, shop drawings, elevations, details, and installation documentation.
• Strong understanding of commercial installation practices, field measurements, site verification, logistics, installation sequencing, and punch-list management.
• Experience identifying and resolving installation, manufacturing, engineering, and site-condition challenges in the field.
• Excellent organizational, communication, customer service, and problem-solving skills.
• Ability to work independently, prioritize multiple projects, and make sound decisions in fast-paced environments.
• Proficiency in Microsoft Excel, Outlook, and Word.

Preferred Qualifications

• Experience supporting national retail rollouts or other multi-location installation programs.
• Background with a retail fixture manufacturer, décor provider, signage company, commercial contractor, or national installation organization.
• Knowledge of materials commonly used in décor installations, including wood, metal, acrylic, PVC, glass, graphics, and lighting systems.
• Experience coordinating multiple installation crews across geographically dispersed locations.
• Familiarity with Microsoft Project and ERP systems.

Who Thrives in This Role?

The ideal candidate enjoys being where the action happens. You're comfortable traveling, managing multiple moving pieces, building strong relationships, and finding solutions when unexpected challenges arise. You take pride in delivering exceptional results and can confidently represent both the customer and idX in the field.

If you want to be part of a team that brings some of the country's most innovative retail environments to life, we'd love to hear from you.

Apply today and help shape the future of retail experiences with idX.

Salary Pay Range: $80,000-90,000 annually *dependent on experience*

*pay range may be adjusted depending on cost of living

Bonus/Incentive Pay:

Annual performance bonus opportunity based on Company and specific business unit ROI and PBOP achievement criteria and individual job responsibility and performance.

Benefits currently offered to our employees:

• Medical insurance
• Health savings account with company contribution
• Dental insurance
• Vision insurance
• Basic and voluntary life insurance
• Disability insurance
• 401(k) plan with company match
• Paid vacation and holidays
• Stock purchase program with employee discount
• Educational reimbursement
• Wellness programs and challenges
• Other supplemental benefits

The Company is an Equal Opportunity Employer.