Job Description

Overview

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy into execution plans and driving operational excellence to achieve the greatest results possible across the Americas. Our team drives regional plans, insights and execution excellence, bringing strategy and priorities to life by accelerating transformation and enabling Microsoft to deliver business impact at scale.

As an AI Business Solutions (ABS) Segment Go To Market Manager (GTMM), you drive business health and execution across priority Operating Units (OU) to achieve revenue, usage and share goals. You support OU Plans based on business priorities while surfacing field, customer and partner insights and challenges to guide strategy.

This strategic position drives execution excellence with the field and flexes across Operating Units and business priorities where additional Go To Market (GTM) focus can accelerate execution and business outcomes. The Segment GTMM is required to have a solid understanding of the AI Business Solutions product set, strategy and seller resources.

This position is focused on the ABS business across the Americas, with assignments aligned to priority Operating Units and evolving business needs.

Responsibilities

• Business Leadership: Partner with Field, Sales Excellence and Finance to drive Segment performance across revenue, consumption, usage, adoption and share. Translate Segment strategy and priorities into measurable execution plans, leveraging business insights, scorecards and performance rhythms to identify opportunities and strengthen accountability.
• Sales Activation & Field Enablement: Define, implement and orchestrate Segment strategy for field execution of prioritized solution plays. Equip sellers with the plays, insights, guidance and investments needed to accelerate customer acquisition, expansion, adoption and business outcomes.
• Operational Excellence & Field Program Support: Drive consistent execution and leverage business rhythms, KPIs and reporting to guide performance. Support priority prospecting initiatives and operational programs through reporting, scheduling, speaker coordination, post-event documentation, award fulfillment and progress tracking, ensuring alignment, efficiency and seamless collaboration across Segment and field teams.
• Connected Sales & Marketing: Partner across Product, Program, CMO, partner and cross-SE&O teams to execute integrated GTM and marketing strategies and comprehensive solution plays. Maximize pipeline impact through effective customer targeting, follow-up and execution, connecting activities across the customer lifecycle.
• Business Insights & Market Intelligence: Bring together field, customer, partner, seller, and market insights to identify opportunities, emerging trends and execution gaps. Translate insights into actionable recommendations that strengthen programs, solution plays and GTM motions.
• Ask & Escalation Management: Manage the Americas ABS Ask process by capturing, triaging and tracking field asks, blockers and escalations; coordinating across Segment, Product and Program teams; routing validated asks to the appropriate owners and channels; and maintaining visibility to actions and resolution. Apply learnings from field asks to identify recurring issues and opportunities to improve GTM execution.
• Microsoft Values, Culture & Leadership Principles: Model Microsoft culture and core leadership principles to deliver success. Adopt Copilot and modern ways of working to simplify processes, improve productivity and enable greater business impact.

Accountabilities

• Enable Priority OUs to Achieve Targets: Support performance across revenue, consumption, usage, business health, pipeline health and market share.
• Support Execution of Priority OU Plans: Support and accelerate OU plans and ongoing path-to-green strategies where additional focus is required. Help drive pipeline generation, acceleration, priority opportunity reviews and actions aligned to Solution Plays.
• Leverage OU Insights & Challenges: Partner with priority OUs to resolve specific business challenges, leveraging Americas and WW teams as required. Surface market, customer and partner insights to inform and adjust strategy and execution.
• Scale Execution Across the Americas: Identify learnings and successful approaches from priority engagements and help apply them across OUs where relevant.

Qualifications

Required/Minimum Qualifications

• 3+ years field product marketing, product management, marketing strategy, sales enablement, business development, technical pre-sales,
• OR related work experience

Additional or Preferred Qualifications

• 5+ years field product marketing, product management, marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related work experience AND Bachelor's Degree in Business, Marketing, Computer Science, or related field
• OR equivalent experience.

Field Product Marketing IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.