Aurora Expeditions

Field Operations Manager

Aurora Expeditions  •  Surry Hills, AU (Onsite)  •  3 hours ago
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Job Description

About the role

Aurora Expeditions is looking for a Field Operations Manager to lead the delivery of safe, consistent, and high quality expedition experiences across our voyages.

This role sits at the centre of expedition operations supporting onboard teams, overseeing voyage delivery, and leading the planning and execution of our Activity Program (including kayaking, snorkelling, and guided experiences).

You’ll work closely with cross functional teams to ensure expedition readiness, strong operational performance, and continuous improvement across every voyage.

Key responsibilities

  • Support and enable expedition teams to deliver safe, seamless, high-quality voyages
  • Lead planning, delivery, and continuous improvement of the Activity Program
  • Monitor voyage performance and identify opportunities to improve operations
  • Develop and maintain SOPs, risk frameworks, and operational processes
  • Lead operational training and capability development for expedition teams
  • Ensure expedition readiness (certifications, equipment, planning)
  • Partner across Operations, Product, and other teams to deliver consistent outcomes

About you

  • Experience in expedition operations (Polar experience preferred)
  • Previous onboard expedition experience
  • Strong operational planning and problem-solving capability
  • Proven people leadership experience
  • Confident communicator with strong stakeholder management skills
  • Strong digital and administrative capability
  • Commercial awareness and sound business acumen

Additional information

  • Sydney office base preferred, with some flexibility across Australia / New Zealand
  • Occasional after-hours and global collaboration required
Aurora Expeditions

About Aurora Expeditions

From the start, Aurora Expeditions was destined to be different. Co-founders Greg and Margaret Mortimer had a passion for adventure, exploring wild places and sharing the experience with friends and in 1991, Aurora Expeditions, named in honour of Sir Douglas Mawson’s ship, was born.

Their aim was simple – to take small groups of travellers on voyages of discovery to inspiring regions, thereby creating lifelong ambassadors for the preservation and protection of these sacred places. More than three decades later, that pioneering spirit burns just as brightly, as does our preference for small-group, personal expeditions.

Less people means more solitude and greater flexibility if tides, currents, ice or weather dictate a schedule change. And because we have fewer people to ferry ashore, we often make more landings.

We make the most of our size advantage to create intimate expeditions varying in length from 8 to 30 days. Simply choose the region you’d like to explore, the amount of time you’ve got and what activities you enjoy. Focus on one destination or combine back-to-back trips for the ‘Ultimate Adventure’.

You’ll be accompanied by an Expedition Team that we believe are the world’s best. Remote area specialists, their onboard lectures entertain and expand your knowledge.

We are proud to be a Certified B Corporation™️, with an ongoing commitment to protect the world’s wild places and become the global leader in sustainable expedition travel.

Whether you’re joining us for the first time or returning for another thrilling adventure, our original goals remain unchanged. Explore wild places that stir the soul, create ambassadors for the planet, offer personal attention on unforgettable expeditions and welcome new friends into the Aurora Expeditions’ family.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Surry Hills, Sydney, AU
Year Founded
1991
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