Job Description
IT Link Now is a leading Managed Service Provider seeking a skilled and motivated Field Network Technician to join our dynamic technical team. We are committed to delivering exceptional solutions and maintaining cutting-edge connectivity for our clients.
The Field Network Technician will be responsible for installing, maintaining, troubleshooting, and repairing network infrastructure and telecommunications equipment at various client sites. This role requires a combination of technical expertise, problem-solving skills, and excellent customer service.
Key Responsibilities
- Perform on-site installation of network hardware, including routers, switches, wireless access points, and cabling systems
- Perform on-site installation of servers, computers, and various peripherals
- Wire Management, and site visits
- Conduct comprehensive network assessments and diagnostic evaluations
- Troubleshoot and resolve complex network connectivity issues
- Install and configure network equipment according to client specifications and industry standards
- Maintain detailed documentation of network installations, repairs, and maintenance activities
- Perform regular network performance testing and optimization
- Respond to emergency service calls and provide timely technical support
- Collaborate with internal engineering teams to develop and implement network solutions
- Ensure compliance with safety protocols and industry regulations during field operations
- Provide technical guidance and support to clients during and after installation processes
Requirements
Required Qualifications
- Associate's degree in Network Administration, Information Technology, or Experience
- 2-3 years of hands-on experience in network installation and maintenance
- CompTIA Network+ or CCNA certification preferred
- Proficient in TCP/IP networking principles
- Strong understanding of network infrastructure components
- Excellent troubleshooting and diagnostic skills
- Valid driver's license and clean driving record
- Reliable transportation
- Ability to lift up to 50 pounds and work in various environmental conditions
- Excellent communication and interpersonal skills
Technical Skills
- Hands-on experience with Cisco, Ubiquiti, and other networking equipment
- Familiarity with fiber optic and copper cabling installation techniques
- Knowledge of wireless networking technologies
- Understanding of network security principles
- Experience with network monitoring and management tools
Physical Requirements
- Ability to work both indoors and outdoors in various weather conditions
- Frequent standing, walking, and lifting
- Capable of climbing ladders and working at heights
- Comfortable working in confined spaces such as network closets and server rooms
Work Environment
- Frequent travel to client sites within Miami Dade and Broward
- M-F 8:30 – 5:30 PM Work Schedule
- Rare weekend work may be required
- Rotative On-Call schedule for After-Hours and Weekends first response
Benefits
Compensation and Benefits
- Competitive salary commensurate with experience
- Comprehensive health, dental, and vision insurance
- Ongoing technical training and certification support
- Generous Paid time off and holiday schedule
