Job Description

Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamics of empowered consumers and leveraging new technologies.

As a Field Manager, you will report directly to the Account Manager and will be responsible for leading the planning, execution, and reporting of retail sampling programs across Canada. This position is responsible for ensuring samplings run smoothly and according to plan. You’ll work closely with internal teams, clients, vendors, and brand ambassadors to ensure flawless delivery of campaigns that drive trial, awareness, and brand love. The ideal candidate will have excellent time management and communication skills with the ability to effectively work both independently and with their peers to deliver successful results.

Responsibilities

• Lead the day-to-day management of multiple retail sampling programs under the guidance of the Account Manager.
• Coordinate sampling schedules, retail partner logistics, and product purchases to ensure timely execution.
• Liaise with field teams to communicate activation details, briefing materials, and brand standards.
• Monitor field execution through live updates, photos, and feedback to ensure quality and compliance.
• Lead the development of client-facing documents such as status reports, recaps, timelines, and budget trackers.
• Participate in client and internal status meetings; capture action items and follow up as required.
• Contribute to creative brainstorming and problem-solving to enhance consumer engagement and program results.
• Track and reconcile program expenses and invoices with accuracy.
• Manage the creation and maintenance of detailed program databases (sampling locations, product SKUs, performance metrics, etc.).
• Compile post-program reports including photos, metrics, and key learnings.
• Support the AM in analyzing sampling data and consumer feedback to identify trends and opportunities for optimization.

• Support larger team on XM activations as needed.

• Stay up to date with industry trends and best practices in event marketing an understand the local market.

Qualifications

• A minimum of 3 years of experience in retail sampling is required.

• Previous experience as an Account Coordinator, Team Lead or Brand Ambassador an asset.

• Previous experience in alcohol is an asset.

• Must have a valid driver’s license. Access to your own vehicle if an asset.

• Ability to work flexible hours including overnight travel, evenings and weekends.

• Strong project management skills, including the ability to manage multiple projects simultaneously.

• Strong leadership, problem-solving and decision-making skills.
• Outgoing, friendly, sense of team spirit, confident and dedicated to event management.
• Client service orientated with an ability to build strong and productive working relationships.

• Excellent communication and interpersonal skills.

• Exceptional financial and budget management skills.

• Ability to work well under pressure and adapt to changing situations.

• Strong understanding of event management best practice and regulations.

• Strong organizational and project management skills.

• Bachelor’s degree in marketing, event management, or related field is preferred.

Physical Requirements:

• Seeing
• Ability to Travel
• Color Perception
• Listening
• Bending, kneeling, stooping, walking, standing, lifting up to 25lbs

Mosaic North America is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.

Discoveryourpath#

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.
As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.
From awareness, to earned, brand equity, consideration, and sales — we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action — whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. AI and Automated Decision-Making Notice
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.
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